Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charmane Hopkins

Office Administrator
223 Saintfield Road,Belfast

Summary

Adaptable and enthusiastic Administrative and Customer service professional with 7+ years of experience across office administration, retail, hospitality, and nanny roles. Known for exceptional communication, a positive attitude, and the ability to multitask in fast-paced environments. Adept at handling high-pressure situations with professionalism and a commitment to excellence in customer and team support.

Overview

15
15
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
1
1
Language

Work History

Office Administrator / Receptionist

Ledingham McAllister
Vancouver, British Columbia
04.2024 - 05.2025
  • Oversaw daily office operations including mail distribution, ordering office supplies, and organising courier services.
  • Managing catering and supplier orders for meetings and events
  • Handled incoming calls and emails, redirecting inquiries to appropriate departments.
  • Coordinate repairs and services for office equipment and space. Eg; Security cards, alarms, printer/scanners, confidential shredding services.
  • Hosted company social events to support employee engagement.
  • Updating HR policy and procedures, contracts, seating plans, and phone directories.

Sales Representative

Eddie's Hang-Up Display
07.2023 - 04.2024
  • Assisted clients via phone, email, and in-person to select business display accessories.
  • Processed sales orders and freight quotes while ensuring accurate billing and payments.
  • Provided follow-up service to ensure customer satisfaction and resolve order issues.

Kitchen Assistant / Waitress

The Mason's Apron
Virginia, Cavan
04.2015 - 04.2023
  • Provided friendly table service, managed food orders, and maintained dining cleanliness.
  • Supported kitchen operations including food prep, stock-taking, and sanitation.
  • Managed social media (Facebook & Instagram), posting daily specials and promotions.

Makeup Artist / Retail Assistant

INGLOT Cosmetics
10.2019 - 04.2020
  • Delivered product demonstrations and makeup services tailored to customer needs.
  • Met daily sales targets by recommending products and upselling effectively.
  • Managed POS system and handled end-of-day cash balancing.

Server / Catering Assistant

KSG Catering
Dublin, Ireland
03.2019 - 10.2019
  • Set up food and beverage stations and maintained cleanliness in event areas.
  • Greeted guests and ensured a pleasant dining experience.

Junior Hairstylist / Receptionist

Head Rush Hairdressing
09.2017 - 02.2019
  • Scheduled appointments, greeted clients, and supported salon operations.
  • Assisted with hair treatments, color applications, and shampooing.
  • Managed product inventory and helped with merchandising.
  • POS & Booking Systems.

Childcare Provider

Private Families (Reilly & England Families)
01.2010 - 01.2019
  • Provided full-time and occasional care for children aged 4 months to 10 years.
  • Organized educational and creative activities, prepared meals, and handled bedtime routines.
  • Performed light housekeeping and maintained a safe, nurturing environment.

Education

ITEC Level 2 Certificate - Makeup Artistry

Sharleen Collins Makeup Academy
08.2018 - 10.2018

Level 5 Certificate - Hairdressing, Women's and Men's Hairdressing (City & Guilds VRO 3002)

Cavan Institute
08.2015 - 07.2017

Leaving Certificate - undefined

Bailieborough Community School
08.2010 - 06.2015

Skills

Certification

Serving it Right Certificate, 08/06/23, 08/06/28

Timeline

Office Administrator / Receptionist

Ledingham McAllister
04.2024 - 05.2025

Sales Representative

Eddie's Hang-Up Display
07.2023 - 04.2024

Makeup Artist / Retail Assistant

INGLOT Cosmetics
10.2019 - 04.2020

Server / Catering Assistant

KSG Catering
03.2019 - 10.2019

ITEC Level 2 Certificate - Makeup Artistry

Sharleen Collins Makeup Academy
08.2018 - 10.2018

Junior Hairstylist / Receptionist

Head Rush Hairdressing
09.2017 - 02.2019

Level 5 Certificate - Hairdressing, Women's and Men's Hairdressing (City & Guilds VRO 3002)

Cavan Institute
08.2015 - 07.2017

Kitchen Assistant / Waitress

The Mason's Apron
04.2015 - 04.2023

Leaving Certificate - undefined

Bailieborough Community School
08.2010 - 06.2015

Childcare Provider

Private Families (Reilly & England Families)
01.2010 - 01.2019
Charmane HopkinsOffice Administrator