Charmane Hopkins
Office Administrator
223 Saintfield Road,Belfast
Summary
Adaptable and enthusiastic Administrative and Customer service professional with 7+ years of experience across office administration, retail, hospitality, and nanny roles. Known for exceptional communication, a positive attitude, and the ability to multitask in fast-paced environments. Adept at handling high-pressure situations with professionalism and a commitment to excellence in customer and team support.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
1
1
Language
Work History
Office Administrator / Receptionist
Ledingham McAllister
Vancouver, British Columbia
04.2024 - 05.2025
- Oversaw daily office operations including mail distribution, ordering office supplies, and organising courier services.
- Managing catering and supplier orders for meetings and events
- Handled incoming calls and emails, redirecting inquiries to appropriate departments.
- Coordinate repairs and services for office equipment and space. Eg; Security cards, alarms, printer/scanners, confidential shredding services.
- Hosted company social events to support employee engagement.
- Updating HR policy and procedures, contracts, seating plans, and phone directories.
Sales Representative
Eddie's Hang-Up Display
07.2023 - 04.2024
- Assisted clients via phone, email, and in-person to select business display accessories.
- Processed sales orders and freight quotes while ensuring accurate billing and payments.
- Provided follow-up service to ensure customer satisfaction and resolve order issues.
Kitchen Assistant / Waitress
The Mason's Apron
Virginia, Cavan
04.2015 - 04.2023
- Provided friendly table service, managed food orders, and maintained dining cleanliness.
- Supported kitchen operations including food prep, stock-taking, and sanitation.
- Managed social media (Facebook & Instagram), posting daily specials and promotions.
Makeup Artist / Retail Assistant
INGLOT Cosmetics
10.2019 - 04.2020
- Delivered product demonstrations and makeup services tailored to customer needs.
- Met daily sales targets by recommending products and upselling effectively.
- Managed POS system and handled end-of-day cash balancing.
Server / Catering Assistant
KSG Catering
Dublin, Ireland
03.2019 - 10.2019
- Set up food and beverage stations and maintained cleanliness in event areas.
- Greeted guests and ensured a pleasant dining experience.
Junior Hairstylist / Receptionist
Head Rush Hairdressing
09.2017 - 02.2019
- Scheduled appointments, greeted clients, and supported salon operations.
- Assisted with hair treatments, color applications, and shampooing.
- Managed product inventory and helped with merchandising.
- POS & Booking Systems.
Childcare Provider
Private Families (Reilly & England Families)
01.2010 - 01.2019
- Provided full-time and occasional care for children aged 4 months to 10 years.
- Organized educational and creative activities, prepared meals, and handled bedtime routines.
- Performed light housekeeping and maintained a safe, nurturing environment.
Education
ITEC Level 2 Certificate - Makeup Artistry
Sharleen Collins Makeup Academy
08.2018 - 10.2018
Level 5 Certificate - Hairdressing, Women's and Men's Hairdressing (City & Guilds VRO 3002)
Cavan Institute
08.2015 - 07.2017
Leaving Certificate - undefined
Bailieborough Community School
08.2010 - 06.2015
Skills
Certification
Serving it Right Certificate, 08/06/23, 08/06/28
Timeline
Office Administrator / Receptionist
Ledingham McAllister
04.2024 - 05.2025
Sales Representative
Eddie's Hang-Up Display
07.2023 - 04.2024
Makeup Artist / Retail Assistant
INGLOT Cosmetics
10.2019 - 04.2020
Server / Catering Assistant
KSG Catering
03.2019 - 10.2019
ITEC Level 2 Certificate - Makeup Artistry
Sharleen Collins Makeup Academy
08.2018 - 10.2018
Junior Hairstylist / Receptionist
Head Rush Hairdressing
09.2017 - 02.2019
Level 5 Certificate - Hairdressing, Women's and Men's Hairdressing (City & Guilds VRO 3002)
Cavan Institute
08.2015 - 07.2017
Kitchen Assistant / Waitress
The Mason's Apron
04.2015 - 04.2023
Leaving Certificate - undefined
Bailieborough Community School
08.2010 - 06.2015
Childcare Provider
Private Families (Reilly & England Families)
01.2010 - 01.2019
Similar Profiles
Rhianna Van AllenRhianna Van Allen
Sales Coordinator at Ledingham and McAllister DevelopmentsSales Coordinator at Ledingham and McAllister Developments
Layne AndresenLayne Andresen
File Clerk at McAllister LLPFile Clerk at McAllister LLP
Mia HesseMia Hesse
Farm Laborer at Daryl McAllisterFarm Laborer at Daryl McAllister
Vishal Singh RathoreVishal Singh Rathore
Store Manager at Blinkit (Grofers.com)Store Manager at Blinkit (Grofers.com)
Nichola SteeleNichola Steele
Specialist Health Visitor at South Eastern Health and Social Care TrustSpecialist Health Visitor at South Eastern Health and Social Care Trust