Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHARMAINE KAYE VIERNES

Vancouver,BC

Overview

7
7
years of professional experience

Work History

Map Quality Analyst

TELUS International
05.2022 - 02.2023
  • Knowledge of using online maps, search engines, and website research
  • Carried out day-day-day duties accurately and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.

Customer Service & Sales Associate

LoblawCompaniesLtd. RealCanadian, Superstore
04.2021 - 06.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.

Cook

Grandt Kitchen Restaurant
03.2019 - 04.2021
  • Cooked food to order following a specific menu.
  • Maintained a clean and sanitary kitchen, meeting state guidelines for food safety and inspections.
  • Performed multi-tasks smoothly and effectively in a fast-paced environment.


Cashier

Freshslice Pizza Restaurant
06.2016 - 11.2018
  • Greeted customers, took orders, processed payments, and provided prompt and courteous service.
  • Used POS system to enter orders, process payments and issue receipts.
  • Suggested upgrades and additional items to meet upselling goals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.


Education

Flight Attendant Diploma

Canadian Tourism College
Vancouver
06.2022

Bachelor of Science - Information Technology

AMA Computer College
Philippines
06.2014

High School Diploma -

Cadaratan National High School
Philippines
04.2021

Skills

  • Leadership
  • Time management
  • Detail-Oriented
  • People-Oriented
  • Critical Thinking
  • Customer Relations
  • Problem-Solving
  • Relationship Building
  • POS systems
  • Verbal & written communication
  • Data gathering
  • Qualitative Research
  • Microsoft Office
  • Independent Analyst Platform
  • Map research

Accomplishments

  • Canadian Tourism College
  • Flight Attendant Diploma
  • Fire Fighting + Raft
  • Training Standard First Aid with CPR ‘C’ & AED
  • Food Safe

Timeline

Map Quality Analyst

TELUS International
05.2022 - 02.2023

Customer Service & Sales Associate

LoblawCompaniesLtd. RealCanadian, Superstore
04.2021 - 06.2022

Cook

Grandt Kitchen Restaurant
03.2019 - 04.2021

Cashier

Freshslice Pizza Restaurant
06.2016 - 11.2018

Flight Attendant Diploma

Canadian Tourism College

Bachelor of Science - Information Technology

AMA Computer College

High School Diploma -

Cadaratan National High School

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CHARMAINE KAYE VIERNES