Charmaine Joy Prudencio
Toronto,ON
Summary
Organized, highly driven nurse professional with excellent communication and multitasking skills and expertise in managing patient treatment plans, well-suited to the position of Registered Practical Nurse through academic training and work experience.
Overview
3
3
years of professional experience
Work History
Call Center Representative
SmartSetter
08.2021 - 06.2023
- Motivate team members to ensure performance standards
- Assisting prospects in booking appointments through Acuity and Calendly
- Maintaining a professional and positive attitude at all times
- Communicating and coordinating with management as necessary
- Processing forms, orders, and applications requested by the clients.
Private Caregiver
Home Care Assistance
06.2021 - 08.2021
- Performs light housekeeping
- Recording input and output of daily intake
- Assisting client with personal care like bathing and grooming, dressing and toileting
- Prepare nutritious meal based on diet.
RPN Student
Scarborough General Hospital
09.2020 - 12.2020
- Maintain accurate documentation in Meditech for client safety
- Perform basic nursing skills under scope of practice
- Provide client screening and health education upon discharge
- Ensure infection control and occupational health and safety standards are followed
- Perform nursing process through assessment, diagnosis, planning, intervention and evaluation
- Preparing equipment for scheduled dialysis clients.
Personal Support Worker
Craiglee Nursing Home
05.2020 - 08.2020
- Preparing meals for client
- Providing bedside and personal care to clients
- Documenting daily routine in Point of Care which may include assigned tasks and incident reports
- Assisting other team member using Hoyer or ceiling lift.
RPN Student
Bridgepoint Active Healthcare
01.2020 - 04.2020
- Assisting rehab clients with daily activities of living
- Ensures all medications are processed and recorded in client’s chart
- Summarizes and reports clinical situations with other team member in shift report
- Review and evaluates the care plan.
Education
Diploma - Practical Nursing
Centennial College of Applied Arts And Technology
Scarborough, ON12.2020
Bachelor of Science - Nursing
Southern Luzon State University
Lucban, Philippines03.2011
Skills
- Commitment to excellent customer service
- Experienced serving a diverse population in a polite and accessible manner
- Deal with client complaints professionally and with restrictions
- Strong organizational and interpersonal skills
- Able to maintain privacy and confidentiality
- Communicate and assist clients in any way possible
- Ability to follow guidelines and protocols
key qualifications
- Ability to follow guidelines and protocols
- Experienced serving a diverse population in a polite and accessible manner
- Communicate and assist clients in any way possible
- Deal with client complaints professionally and with restrictions
- Able to maintain privacy and confidentiality
- Strong organizational and interpersonal skills
- Commitment to excellent customer service
- Managing administration, communicating and coordinating with internal departments
education certificates
- Bachelor of Science in Nursing, 06/01/07, 03/01/11, Southern Luzon State University, Philippines
- Outstanding Clinical Performance Certificate, 01/01/20, 04/01/20, Bridgepoint Active Healthcare, Toronto, ON
- Practical Nursing Diploma, 09/01/19, 12/01/20, Centennial College, Toronto, ON
- Child Abuse: Identification & Reporting, 08/21/23, New York State Nurses Association, USA
- Infection Control Training for Healthcare Professionals, 08/21/23, New York State Nurses Association, USA
- First Aid & CPR/AED (Level C), 12/01/23, 12/01/26, Canadian Red Cross, Toronto, ON
- Basic Life Support (HCP), 01/01/24, 01/01/25, Canadian Red Cross, Toronto, ON
references available
True
availability
- Full time
- Part time
- Day shift
- Evening shift
Languages
English
References
References available upon request.
Timeline
Call Center Representative
SmartSetter
08.2021 - 06.2023
Private Caregiver
Home Care Assistance
06.2021 - 08.2021
RPN Student
Scarborough General Hospital
09.2020 - 12.2020
Personal Support Worker
Craiglee Nursing Home
05.2020 - 08.2020
RPN Student
Bridgepoint Active Healthcare
01.2020 - 04.2020
Diploma - Practical Nursing
Centennial College of Applied Arts And Technology
Bachelor of Science - Nursing
Southern Luzon State University
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