Summary
Overview
Work History
Education
Skills
Timeline
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Charmaine Leaney

LANGLEY,BC

Summary

Accomplished Executive Assistant with a proven track record at International Pacific Sales, adept in MS Office and graphic programs. Known for exceptional organizational skills and a personable approach, securing loyal clientele. Expert in streamlining operations and enhancing team productivity, with a flair for coordinating successful corporate functions and maintaining confidentiality.

Professional administrative expert prepared to excel in executive support roles. Skilled in managing calendars, organizing meetings, and ensuring seamless office operations. Reliable team player with focus on achieving results and adapting to dynamic work environments. Proficient in communication, problem-solving, and maintaining confidentiality.

Overview

30
30
years of professional experience

Work History

Executive Assistant

International Pacific Sales
04.1998 - Current
  • Assists all 5 of the senior management team across Western Canada
  • Contract discussion, typing and filing for all of our manufacturers
  • Rebates- processing for payments
  • Invoiced our manufacturers using Syspro systems of payments paid on their behalf.
  • Assisted in the development of presentations & maintain our company profile using powerpoint.
  • Design/create- POS/promo sheets/posters for our manufacturers
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Collaborated with sales team for any of their presentation needs to potential end users to increase business.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Organized and updated schedules for executives.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Coordinated all event planning. Handled logistics, catering, agendas for meeting and events, executing successful corporate functions that bolstered brand image and networking opportunities.
  • Streamlined office operations by implementing efficient filing systems and managing executive calendars.
  • Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Maintenance of website, updating all principal lists, phone lists, corporate profile, general office info.
  • All building inside/outside and property & equipment maintenance, ie: fridges/stoves/other kitchen equipment.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Volunteered for Social Commitee for past 20 years organizing functions, luncheons etc. to help team bonding.
  • Trade Shows –Distributor Mini shows
     All paperwork-(ie: deal allowances, sample list, table, electrical rental forms)
     Décor Won awards for 'Best Booth' many times
     Preparing packing lists and shipping of equipment and signage
     Works alongside sales team at the larger shows in BC
     Bill back calculations for shows

Office Administrator

Syscom Consulting
02.1995 - 04.1998
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • data input of all work orders & resolutions pertaining to the Attorney General contract we had as their computer consulting firm.
  • Contributed to a positive work environment by fostering strong working relationships among colleagues.
  • Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.

Education

Graduated Top 3 of Class - Business Administration Course

Joslin Business
White Rock, BC

High School Diploma -

Langley Senior Secondary
Langley

Skills

  • Highly organized and efficient
  • Proficient with all MS Office programs and graphics programs
  • Always able to anticipate clients needs either by asking the right questions or simply listening to the client needs and suggesting resolutions
  • My outgoing, personable personality has proven to secure repeat loyal clientele
  • Customer Service-oriented
  • Meticulous attention to detail
  • Professional and mature

Timeline

Executive Assistant

International Pacific Sales
04.1998 - Current

Office Administrator

Syscom Consulting
02.1995 - 04.1998

Graduated Top 3 of Class - Business Administration Course

Joslin Business

High School Diploma -

Langley Senior Secondary

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Charmaine Leaney