Charmaine Hart
Fairfield
Summary
Dedicated Contract Specialist with robust experience in contract negotiation, development, and management. Possess strong analytical skills and understanding of contractual language and regulations. Notable for streamlining processes to increase efficiency and reduce costs; contributed significantly to improving business practices in previous roles. Known for maintaining high level of professionalism and integrity while managing multiple projects simultaneously. Qualified contract specialist with several years' experience negotiating and managing legal contracts. Highly skilled in performing in-depth research, preparing contract proposals and structuring contracts. Excited to leverage diverse experience with various contracts in a new role with a reputable organization.
Overview
27
27
years of professional experience
Work History
Provider Network Contract Specialist
Enlyte/Coventry
Tucson
05.2017 - Current
- Reviewed and evaluated proposed contract documents to ensure compliance with applicable laws and regulations.
- Developed contractual agreements, including terms and conditions, in accordance with established policies and procedures.
- Contract, maintain, and enhance relationships with physicians, providers, groups, and large healthcare systems.
- Managed contract performance in support of network quality, availability, and financial goals.
- Contracted over $63,000 in Potential Revenue as of 10/01/2024.
- Mentored peers in contracting strategies.
- Drafted and reviewed complex contracts for service agreements and vendor relations.
- Negotiated contract terms and conditions with internal stakeholders and external partners.
- Managed compliance with regulatory requirements throughout the contracting process.
- Collaborated with legal teams to ensure contract accuracy and enforceability.
- Conducted risk assessments to identify potential issues within contract provisions.
- Facilitated training sessions for staff on contract management best practices.
- Streamlined document management processes for improved contract retrieval efficiency.
- Resolved disputes related to contract execution through effective communication strategies.
Lead Support Service Representative
North Bay Health
Fairfield
08.1998 - 04.2017
- Greeted patients and answered inquiries in a professional manner.
- Assisted customers with purchases, returns, and exchanges of merchandise.
- Performed patient registration, collected co-payments, and insurance verification, and processed referrals.
- Trained new personnel, Prepared correspondences.
- Site Safety Officer.
- Provide leadership, support, and direction within the support service team to ensure accurate and timely processing of Registration.
- Assist Supervisor, overseeing the day-to-day operational tasks of the Support Team.
Education
Medical Assistant -
High Tech Institute
Sacramento, CA09.1997
High School Diploma -
Fairfield-Suisun Adult School
Fairfield, CA06.1993
Skills
- Contract Negotiation
- Proposal evaluation
- Contract proposals
- Strong provider relations
- Contracting policies and regulations
- Skilled negotiator
- Cost efficiency
- Strong verbal and communication skills
- Contract negotiation
- Compliance management
- Stakeholder collaboration
- Contract management
- Regulatory knowledge
- Effective communication
- Problem solving
- Pricing analysis
- Attention to detail
- Documentation review
- Research and analysis
Accomplishments
- Spot Award, 05/20/2024
- Spot Award, 07/19/2024
Business Unit Committees
Enlyte/Coventry – Provider Network Contract Specialist
Tucson, AZ | 05/2017 – Current
- BPG Committee Member (Better Practice Governance)
Contribute to development and implementation of an enterprise-wide governance model designed to:
Establish a comprehensive system for managing documentation (policies, procedures, SOPs, job aids).
Standardize document control processes, including versioning and templates.
Support structured review and approval workflows.
Enhance transparency through standardized Newsfeed communication protocols.
Strengthen quality control and document lifecycle management. - FM COE Committee – Knowledge Content Creator (Department Specific)
Create, update, and maintain departmental documentation, including process documentation, work instructions, and policies.
Ensure all content adheres to quality standards, formatting, and approved templates.
Collaborate with Knowledge Managers and Document Control to streamline content approvals.
Support continuous improvement of knowledge management practices and content governance.
Timeline
Provider Network Contract Specialist
Enlyte/Coventry
05.2017 - Current
Lead Support Service Representative
North Bay Health
08.1998 - 04.2017
Medical Assistant -
High Tech Institute
High School Diploma -
Fairfield-Suisun Adult School