Charmaine Cameron
Airdrie,AB
Summary
Highly motivated team player with extensive customer
service skills. Outgoing worker with a track record of
driving increased sales. Improving buying experience
and elevating company profile.
Overview
14
14
years of professional experience
Work History
Assistant Manager Hot Deli
Sobeys
10.2022 - 05.2023
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Inventoried food products and associated materials on weekly basis.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Developed special promotions to increase revenues.
Meat and Seafood Clerk
Sobeys
03.2011 - 10.2022
- Used proper sanitation and food safety techniques to prevent food contamination and illness.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Rotated products to sell before expiration dates, prevent waste and keep food safety in check.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Assisted customers with special requests to meet needs and make shopping experiences more pleasant.
- Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.
- Restocked products based on available inventories and customer demands.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Prepared and packaged meat products by cutting and grinding meat to customer specifications.
- Maintained meat slicer, wrapping machine and other equipment to prevent breakdowns and delays.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Cut meats to customer specifications and answered questions about specialty products.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Collaborated with store manager to define special [Type] deals for [Type] products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Cleaning Supervisor
White Glove Ceaning
02.2009 - 01.2011
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Skills
- Equipment Preparation
- Deposit Preparation
- Display Upkeep
- Work Schedule Creation
- Cost Control
- Team Direction
- Profit and Loss
- Maintain Food Safety
- Kitchen Staff Supervision
- Customer Service
Timeline
Assistant Manager Hot Deli
Sobeys
10.2022 - 05.2023
Meat and Seafood Clerk
Sobeys
03.2011 - 10.2022
Cleaning Supervisor
White Glove Ceaning
02.2009 - 01.2011