Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Charmaine Boucher

Mississauga,ON

Summary

I am a driven customer service professional seeking a role in an organization where I can contribute to the organization’s strategic goals using my extensive work experience and recently upgraded education. I am an enthusiastic team player with high attention to detail, and excellent organizational skills. I adapt quickly to new needs and policies. I am motivated to learn, grow, and excel within my field.

Overview

18
18
years of professional experience

Work History

Compassionate Care

Apidae
  • Offering Companionship and support, Light house keeping (to the extent necessary to keep the environment clean and safe), Assisting with meal preparation, Assisting with errands, Reporting and documenting the client’s status and progress to the case manager, All other reasonably- related tasks as assigned.

Team Leader

Warehouse One
09.2022 - 03.2024
  • Provided leadership, guidance, and direction to team members to increase sales productivity, with successful selling techniques.
  • Assisted & Resolved customers complaints quickly and efficiently.
  • Maintained detailed records of all customer transactions in the company's database system.

Environmental Health Services Worker

Alberta Health Services
07.2006 - 01.2022
  • Responsible for providing a clean and sanitation services in facilities, Design and manage the weekly work schedule, Responsible for logistics and inventory management with an emphasis on reducing waste and maximizing resources, Flexibility and Adapting to changes in the work force.

Education

Business and Digital Marketing Management -

CDI College
Lac La Biche, AB
07.2021

Portage College
Lac La Biche, AB
07.2006

Skills

  • Flexible team player
  • Time management
  • Excellent computer skills
  • Organizational abilities
  • Upselling strategies
  • Placing stock orders
  • Critical thinking
  • Multitasking
  • Cultural awareness

Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.

Languages

English
Full Professional

Timeline

Team Leader

Warehouse One
09.2022 - 03.2024

Environmental Health Services Worker

Alberta Health Services
07.2006 - 01.2022

Compassionate Care

Apidae

Business and Digital Marketing Management -

CDI College

Portage College

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Charmaine Boucher