Charmaine Boucher
Mississauga,ON
Summary
I am a driven customer service professional seeking a role in an organization where I can contribute to the organization’s strategic goals using my extensive work experience and recently upgraded education. I am an enthusiastic team player with high attention to detail, and excellent organizational skills. I adapt quickly to new needs and policies. I am motivated to learn, grow, and excel within my field.
Overview
18
18
years of professional experience
Work History
Compassionate Care
Apidae
- Offering Companionship and support, Light house keeping (to the extent necessary to keep the environment clean and safe), Assisting with meal preparation, Assisting with errands, Reporting and documenting the client’s status and progress to the case manager, All other reasonably- related tasks as assigned.
Team Leader
Warehouse One
09.2022 - 03.2024
- Provided leadership, guidance, and direction to team members to increase sales productivity, with successful selling techniques.
- Assisted & Resolved customers complaints quickly and efficiently.
- Maintained detailed records of all customer transactions in the company's database system.
Environmental Health Services Worker
Alberta Health Services
07.2006 - 01.2022
- Responsible for providing a clean and sanitation services in facilities, Design and manage the weekly work schedule, Responsible for logistics and inventory management with an emphasis on reducing waste and maximizing resources, Flexibility and Adapting to changes in the work force.
Education
Business and Digital Marketing Management -
CDI College
Lac La Biche, AB07.2021
Portage College
Lac La Biche, AB07.2006
Skills
- Flexible team player
- Time management
- Excellent computer skills
- Organizational abilities
- Upselling strategies
- Placing stock orders
- Critical thinking
- Multitasking
- Cultural awareness
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Languages
English
Full Professional
Timeline
Team Leader
Warehouse One
09.2022 - 03.2024
Environmental Health Services Worker
Alberta Health Services
07.2006 - 01.2022
Compassionate Care
Apidae
Business and Digital Marketing Management -
CDI College
Portage College