Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charmaine Blair

Niagara Falls,ON

Overview

27
27
years of professional experience

Work History

Food and Beverage Server

Antica Pizzeria & Ristorante
03.1997 - Current
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Adhered to health and safety standards while handling food and beverages.
  • Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Demonstrated success in maintaining high level of customer satisfaction.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
  • Entered orders accurately to produce finalized checks and attain correct payments from guests.
  • Possessed comprehensive understanding of food and beverage menu items and preparation techniques.

Food and Beverage Server

Syndicate Restaurant
01.2008 - 07.2010
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.

Education

High School Diploma -

St. Paul Catholic Secondary School
Niagara Falls, ON
06.1990

Skills

  • Food handling safety
  • Food safety practices
  • Guest satisfaction
  • Guest service
  • Flexible Schedule
  • Upselling
  • Food Running
  • Tableside Etiquette
  • Safe Food Handling
  • Menu Recommendations
  • Wine pairing knowledge
  • Drinking age verification
  • Payment Processing

Languages

English
Elementary

Timeline

Food and Beverage Server

Syndicate Restaurant
01.2008 - 07.2010

Food and Beverage Server

Antica Pizzeria & Ristorante
03.1997 - Current

High School Diploma -

St. Paul Catholic Secondary School
Charmaine Blair