Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Charmaine Audfroid

Pointe Du Chêne,Canada

Summary

Client relationship, engagement and leadership, business growth, development and sales.


Team leadership - growth and development strategy, planning and forecasting.


Personable and organized individual with talent for managing complex tasks and tight deadlines. Understanding of election regulations and procedures combined with strong data management and communication skills. Committed to ensuring accurate and efficient election processes to promote public trust and transparency.



Overview

35
35
years of professional experience

Work History

Returning Officer

Elections New Brunswick
09.2023 - 10.2024

Located suitable and accessible space for the returning office and for polling sites and negotiated with landlords.


Interviewed and hired all workers needed during the election.


Administered oaths.


Managed the available budget for staff, essential services, supplies, material and equipment.


Established expense accounts and ensured proper recording and monitoring of expenditures.


Ensured that staff were payroll processed.


Ensured that employees were trained in procedures and understood their roles and responsibilities.


Managed the inventory, supply and distribution of materials.


Supervised the opening and closing of polling stations, ensuring adherence to established protocols.



Territory Sales Manager

Fraser, Sleigh & Associates
01.2021 - 09.2023

Developed relationships with prospects to expand sales territory.


Managed customer accounts to attain sales goals and distribution targets.


Assessed client needs and suggested product solutions.


Expanded business, developed revenue and managed market gains.


Implemented sales techniques to grow territory.

Executive Medical Representative

Servier Canada
11.2010 - 10.2020
  • Organized and implemented successful CME's
  • Follower up afterwards with physicians
  • Attended trade shows
  • Developed and implemented strategically sound business plans and tactical strategies
  • Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs
  • Educated physicians and pharmacists on drug use, benefits, dosage and risks
  • Engaged clients informational program discussions and presentations by providing value-added education and product benefits to grow product volume
  • Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials

Pharmaceutical Sales Representative

PFizer Canada Inc
11.2000 - 09.2010
  • Showcased product features to customers and discussed benefits during Lunch or appointments
  • Educated physicians and pharmacists on drug use, benefits, dosage and risks
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment
  • Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution
  • Forged and nurtured impactful relationships with key customers to cultivate loyalty, boosting customer satisfaction
  • Coordinated trade shows and created marketing collateral to reach greater potential customers
  • Organized and executed successful CME's with KOL's

Provincial Coordinator- Mentorship Program

CENB
04.1995 - 06.1998
  • Met with Entrepreneurs to discuss the Mentorship program
  • (matching experienced entrepreneurs with new entrepreneurs to help them succeed with their companies)
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Monitored social media and online sources for industry trends

Program Officer/Official Languages Special Project

Provincial Government/ Intergovernmental Affairs
06.1989 - 09.1992
  • Developed assessment protocols to determine feasibility and sustainability of programs, leading to more effective and efficient service delivery
  • Kept programs in line with established mission parameters
  • Analyzed and assessed program performance data and implemented corrective measures
  • Provided ongoing direction and leadership for program operations
  • Analyzed internal reports to evaluate program effectiveness by using outcomes-based approach

Education

Diploma - Marketing

NBCC
Moncton, NB

Skills

  • Market Analysis
  • Sales
  • Sales Goals
  • Sales Training
  • Product Sales
  • Prospecting Clients
  • Sales Forecasting
  • Market Strategy
  • Product Knowledge
  • Expense Reports
  • Appointment Setting
  • Product promotions
  • Customer Relations
  • Relationship development

Accomplishments

  • 11/01/19, Servier Mini award of excellence (SAX)
  • 11/01/14, Servier award of excellence (SAX) for GP territory of the year.
  • 11/01/13, Servier award of excellence (SAX) for GP territory of the year.
  • 11/01/13, Servier career level 3 - territory nationally ranked in the top 25% for the past 2 years for franchise uplift/CI
  • 11/01/12, Servier award of excellence (SAX) for GP territory of the year.
  • 11/01/11, Servier career level 2 - territory nationally ranked in the top 50% for YTD franchise uplift/CI
  • 11/01/11, Servier Rookie GP Representative of the year - Eastern Business Unit
  • 11/01/14, Circle of Excellence (COE) GP territory of the year (PFizer)
  • 11/01/13, Circle of Excellence (COE) GP territory of the year. (PFizer)
  • 11/01/12, Circle of Excellence award ( COE) GP territory of the year. (PFizer)

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Returning Officer

Elections New Brunswick
09.2023 - 10.2024

Territory Sales Manager

Fraser, Sleigh & Associates
01.2021 - 09.2023

Executive Medical Representative

Servier Canada
11.2010 - 10.2020

Pharmaceutical Sales Representative

PFizer Canada Inc
11.2000 - 09.2010

Provincial Coordinator- Mentorship Program

CENB
04.1995 - 06.1998

Program Officer/Official Languages Special Project

Provincial Government/ Intergovernmental Affairs
06.1989 - 09.1992

Diploma - Marketing

NBCC
Charmaine Audfroid