Charmaine Allgood
Valley Village
Summary
Dynamic Medication Coordinator with extensive experience at CRI-Help, Inc., excelling in medication management and patient observation. Proven track record in maintaining HIPAA compliance and enhancing patient care through effective communication and support. Skilled in vital signs monitoring, ensuring accurate documentation, and fostering strong relationships with clients and healthcare professionals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medication Coordinator
CRI-Help, Inc
05.2025 - Current
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Observation of the self-administration of medication
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed patient progress to document effects of any prescribed medication.
- Reviewed medication orders for accuracy and completeness before administering medication.
Social Services Care Coordinator
CRI-Help, Inc.
06.2024 - 05.2025
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Technician
Lifescape
02.2024 - 05.2024
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Maintained patient confidence and protected out-patient by keeping information confidential.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Collected and processed laboratory specimens to obtain samples for analysis.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
Lead Technician
Simmons Recovery Center
06.2023 - 01.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Monitored and enforced safety measures to mitigate hazards.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Adhered to established policies and standards to safely complete projects.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Charted on each patient daily.
- Observed the Self-Administered patient medications and tracked dosages.
- Organized recreational activities to assist in patient recovery.
- Supported patient confidentiality in accordance with HIPAA regulations.
Lead Detoxification Technician
CRI-Help, Inc.
02.2023 - 12.2023
- Observed the self-administered medications and injections as directed by healthcare professionals.
- Took and recorded patients' vital signs, documenting in medical charts.
- Completed necessary reports and documentation on time and to specifications.
- Monitored patient progress and reported changes to healthcare professionals.
- Answered patient inquiries and provided information about healthcare services.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Performed basic laboratory tests and collected specimens for further testing.
- Provided family members with general health education and tips for patient care.
Intake Specialist
CRI-Help, Inc.
01.2020 - 02.2023
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
- Assessed clients' needs and determined eligibility for intake services.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Detox Technician
CRI-Help, Inc.
10.2014 - 12.2019
- Provided therapeutic activities to assist with patient development.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Assessed patient progress and reported changes to supervising physician.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Counseled and mentored clients on substance use and life choices.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Took and monitored vital signs, observed the self-administered medications, and managed patient behavior.
Education
LVN - LVN
Concorde Career College
North Hollywood04-2026
CADC - II - Substance Abuse Counselor
CCAPP Academy
Pasadena02-2019
Skills
- Medication management
- Accountability
- HIPAA compliance
- Prescription coordination
- Resident support
- Observation of self- administration of medication administration
- Vital signs monitoring
- Patient observation
- Records updating
Certification
- CADC - II License # A054720719
Timeline
Medication Coordinator
CRI-Help, Inc
05.2025 - Current
Social Services Care Coordinator
CRI-Help, Inc.
06.2024 - 05.2025
Technician
Lifescape
02.2024 - 05.2024
Lead Technician
Simmons Recovery Center
06.2023 - 01.2024
Lead Detoxification Technician
CRI-Help, Inc.
02.2023 - 12.2023
Intake Specialist
CRI-Help, Inc.
01.2020 - 02.2023
Detox Technician
CRI-Help, Inc.
10.2014 - 12.2019
LVN - LVN
Concorde Career College
CADC - II - Substance Abuse Counselor
CCAPP Academy
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