Charlz Joshua jaime
Calgary,Alberta
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and safe food handling skills at Calgary Winter Club, enhancing guest experiences and streamlining operations. My ability to quickly adapt and strong work ethic have consistently improved service quality and efficiency, showcasing my commitment to excellence and team collaboration. Motivated engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Calgary Winter Club
09.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier
Wendys Restaurant
12.2020 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
Education
GED -
Tomas Del Rosario College
Philippines04.2019
Skills
Strong Work Ethic
Exceptional customer service
Guest Engagement
Safe Food Handling
Food Running
Deep cleaning abilities
Cleaning Services
Heavy Lifting Strength
Heavy lifting capabilities
Heavy Lifting Experience
Languages
English
Professional Working
Tagalog
Native or Bilingual
Forklift License
forklift license is an official document that certifies a person’s ability to operate a forklift. The purpose of getting this license is to ensure that operators have the proper skills and knowledge needed to operate the equipment safely and efficiently. A forklift can be dangerous if operated by someone who doesn’t know what they’re doing, so it’s important to get the proper training and certification before using one.
Timeline
Server
Calgary Winter Club
09.2023 - Current
Cashier
Wendys Restaurant
12.2020 - 09.2023
GED -
Tomas Del Rosario College
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