Charlotte Wood
Fort McMurray
Summary
Dedicated Home Support Worker skilled in client assessment, medication administration, and emotional support. Committed to implementing personalized care plans that enhance client well-being.
I am compassionate am caring and love helping people. On a personal note I have a gap in my work history due to taking care of my husband in our home on hospice care and when passed I took time off to deal with everything.
Overview
28
28
years of professional experience
4029
4029
years of post-secondary education
Work History
Home Support Worker
Neighborhood bridges
Edmonton
02.2014 - 07.2016
- Assisted clients with daily living activities and personal care tasks.
- Developed and maintained positive relationships with clients and families.
- Administered medication and monitored client health conditions effectively.
- Coordinated transportation for clients to appointments and community events.
- Implemented individualized care plans based on client needs and preferences.
- Collaborated with healthcare professionals to ensure comprehensive client support services.
- Performed housekeeping duties, including laundry, vacuuming and dusting.
- Provided emotional support through active listening, empathy and compassion.
- Observed behavior changes in clients and reported any significant information to supervisor or case manager.
Personal Support Worker
Blue Heron
Barrhead
04.2007 - 01.2014
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Performed light housekeeping duties such as laundry services for residents.
- Helped clients get in and out of beds and wheelchairs.
- Built strong and trusting rapport with clients and loved ones.
- Contributed to case reviews of client status and progress.
- Organized oral medications for clients following dosage and schedule requirements.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Partnered with registered nurses and physiotherapists to provide care to patients.
Child Support Worker
Child and Family Services
Winnipeg
07.1999 - 03.2007
- Assessed client needs and developed personalized support plans.
- Collaborated with social workers to ensure holistic family support.
- Documented case progress and maintained accurate records in databases.
- Documented physical and mental abuse issues after apprehension has happened before placed in a foster home.
- Supervised parental families visits
Support House Worker Supervisor
Donna Buchanan
Winnipeg
09.1988 - 11.1998
- Maintained cleanliness and organization in living spaces for optimal comfort.
- Assisted with meal preparation and planning according to dietary needs.
- Managed laundry operations, ensuring timely washing and folding of clothing.
- Trained all household staff
- Order meds and medical equipment
- Use of medical equipment (sling, hoyer,ect)
- Teach parenting skills and life
- Assisted in feeding ( feeding tubes and hand to mouth)
- Behaviour issues
- Payroll
Education
Safety Officer - NCSO
Alberta Construction Safety Association
Edmonton, AB 04.2010 - 01.2026
Red River College
Winnipeg, MBBasic Accounting -
Trend College
Winnipeg, MB 09.1989 - 06.1990
Tec Voc High School
Winnipeg, MBSkills
- Client assessment
- Care plan development
- Medication administration
- Interpersonal communication
- First Aide level 2 Blended Course and CPR additional EAD training
- Overdose training
- Finger prints
- Federal/ provincial RCMP check( I work part time as a Security Guard for RCMP police station Jail
- Conflict resolution and Workplace Violence & Harassment Courses
- Food Safety
- Whmis
- Driving class 5
- Defense driving
- Medical Equipment such as ( hoyer, Slings,blood pressure machines, stoma bag, portsect)
- cerebralpalsy, cancer, severe Austin, blind,scoliosis, Down syndrome, Alzheimer's, severely abused and neglected children
- Parenting courses
Timeline
Home Support Worker
Neighborhood bridges
02.2014 - 07.2016
Safety Officer - NCSO
Alberta Construction Safety Association
04.2010 - 01.2026
Personal Support Worker
Blue Heron
04.2007 - 01.2014
Child Support Worker
Child and Family Services
07.1999 - 03.2007
Basic Accounting -
Trend College
09.1989 - 06.1990
Support House Worker Supervisor
Donna Buchanan
09.1988 - 11.1998
Red River College
Tec Voc High School