Charlotte Wood
Vancouver,BC
Summary
I recently moved to Vancouver from Edinburgh, Scotland on a work permit and seeking opportunities to expand skills through immersing myself in a Canadian work environment. With a strong work ethic, optimistic attitude, can-do bubbly attitude, and exceptional social, digital and community driven skills, I am eager to utilize my previous work experiences gained throughout the years living in Scotland to grow my skills and knowledge during my time in Canada.
Overview
8
8
years of professional experience
Work History
PA /Background Extra Volunteer
Sacul Music
Oahu, Hawaii
12.2023 - 12.2024
- Assisted in setting up shots before filming commenced.
- Worked closely with directors and performers to identify and perfect optimal performance techniques.
- Adapted to changes in schedule or script modifications as they arose.
- Used musical instruments and improvisation to enhance the performance.
- Loaded and unloaded equipment from vehicles used in shooting scenes.
- Managed inventory of props, costumes, and other set materials.
Farm Volunteer
Waihee Wai Farms
Oahu, Hawaii
12.2023 - 01.2024
- Planted and harvested Taro Root according to traditional Hawaiian methods of production.
- Harvested, peeled, cut and pounded the boiled Taro to make to make the Poi ready for consumption and sale.
- Provided assistance to staff in the daily operations of the farm.
- Learnt about traditions in farming within Hawaiian culture.
Retail Team Member
Locavore Organic Store
Edinburgh, Scotland
06.2022 - 11.2023
- Maintained extensive knowledge about the wide range of organic products sold in store to relate back to customers queries.
- Engaged with customers, found requested items and explained sales promotions to deliver a pleasant shopping experiences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Kept calm and applied strong problem-solving skills to resolve any internal and external conflicts.
Barista
Locavore Canteen
Edinburgh, Scotland
06.2022 - 11.2023
- Prepared specialty coffee drinks, teas and smoothies.
- Worked independently on solo shifts or with the cafe manager to ensure the day-to-day running of the cafe.
- Created displays for advertising community events or cafe promotions.
- Trained new baristas on the espresso machine, company policies, procedures regarding drink / food preparation and gave guidance on how to responded to customer inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations within the cafe.
Freelance Assistant Producer
David Blomquist Media
Edinburgh, Scotland
10.2020 - 10.2022
- Overseen the production of various projects within the company: three music videos and the pre-production stages of a 40 min short film.
- Created project budgets and delegated tasks amongst the crew.
- Organized meetings to discuss production progress and attain production objectives across the crew.
- Gave feedback during the re-writing of scripts
Front of House
The Edinburgh Fringe Festival - Gilded Balloon
Edinburgh, Scotland
07.2022 - 08.2022
- Worked closely with performers, production and box office staff at Gilded Balloon to facilitate a smooth runtime and transition between shows.
- Maintained crowd control, team communication and stellar time management when ushering large audiences to the correct venue within a very quick turnaround time.
- Retained extensive knowledge of the Gilded Balloon Fringe Programme to assist in a variety of customer queries which fostered positive experiences for patrons.
- Assisted with ticket scanning and ushering patrons to their seats.
Senior Shop Assistant
The Eco Larder
Edinburgh, Scotland
06.2020 - 12.2021
- Adapted my role during COVID-19 to a senior position within the social enterprise, which included: staff & volunteer training, stock ordering , inventory checks, and task delegation to improve in-store customer experience from the team.
- Networked with our local organic suppliers to improve close-knit partnerships with fellow organic businesses within Edinburgh.
- Worked closely with suppliers to ensure timely delivery of plastic-free goods at competitive prices.
- Conducted regular staff and volunteer training sessions on new products or procedures.
Digital Sales Marketing Assistant
The Eco Larder
Edinburgh, Scotland
06.2019 - 06.2020
- Assisted in the curation and distribution of social media and email campaigns by collecting data on customer demographics and buying habits to create a monthly newsletter and weekly Instagram posts. This assisted in the expansion of the social enterprises' ability to understand the market to engage with larger audience outside of the business’ niche.
- Grew supplier, customer and business connections through our variety of online platforms such as: Instagram, Facebook, Spotify & Youtube.
- Responded promptly to customer inquiries and feedback via phone calls and emails while maintaining a friendly and educative attitude.
- Planned and produced The Eco Larder Podcast.
- Planned and managed weekly community events and youth workshops which increased the community engagement of a zero waste lifestyle within Edinburgh.
Customer Service Assistant
Sainsbury’s Cafe
09.2016 - 12.2017
Education
Bachelor of Arts - Film And Media (Study Abroad)
Auckland University of Technology
Auckland, New ZealandBachelor of Arts - Film and Media
Queen Margaret University
Edinburgh, ScotlandSkills
- Punctual & Adaptable
- Avid Traveler, hiker & road tripper
- Dog walker within the community
- Coffee enthusiast
- Gardener & sustainable farm worker
- Event planner
SHORT COURSES & CERTIFICATES
- 01/2024- 01/2029 - Responsible Service BC, Serving It Right Certificate
- 04/2023 - 09/2023: The University of Edinburgh Short Courses, Spanish
ADDITIONAL VOLUNTEERING
- 05/2021 - 10/2021: The Free Company Farm, Market Garden Volunteer
- 09/2018 - 05/2019: The Eco Larder, Shop, Community Engagement and Events Volunteer
- 07/2019 - 09/2019: Edinburgh Fringe (Sparkle The Play), Digital Promotions Volunteer
- 06/2017 - 07/2017: Edinburgh International Film Festival, Customer Care Volunteer
- 01/2019 - 07/2019: University Film Graduate Ball, Head Organiser of Event
- 06/2016 - 12/2017: Shelter Bookshop, Community Volunteer
REFERENCES
- Lucas Cusick: Sacul music, Lucascusick@gmail.com
- Amber Buchan: Locavore, amber@locavore.scot
- Stephanie Parsons: The Eco Larder, sustainretain@gmail.com
- David Blomquist: David Blomquist Media, duablomquist@gmail.com
Timeline
PA /Background Extra Volunteer
Sacul Music
12.2023 - 12.2024
Farm Volunteer
Waihee Wai Farms
12.2023 - 01.2024
Front of House
The Edinburgh Fringe Festival - Gilded Balloon
07.2022 - 08.2022
Retail Team Member
Locavore Organic Store
06.2022 - 11.2023
Barista
Locavore Canteen
06.2022 - 11.2023
Freelance Assistant Producer
David Blomquist Media
10.2020 - 10.2022
Senior Shop Assistant
The Eco Larder
06.2020 - 12.2021
Digital Sales Marketing Assistant
The Eco Larder
06.2019 - 06.2020
Customer Service Assistant
Sainsbury’s Cafe
09.2016 - 12.2017
Bachelor of Arts - Film And Media (Study Abroad)
Auckland University of Technology
Bachelor of Arts - Film and Media
Queen Margaret University
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