Summary
Overview
Work History
Education
Skills
Timeline
Charlotte Shantz

Charlotte Shantz

Edmonton,AB

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

27
27
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Manager

Pennington’s
10.2015 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.

Payroll Assistant

DFI
10.2006 - 09.2014
  • Maintained payroll information by calculating, collecting, and entering data.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
  • Provided excellent customer service to employees by addressing inquiries and resolving issues related to their paychecks or leave balances.

Facility Coordinator

Edmonton Humane Society
01.1998 - 12.2006


  • Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.

Education

Practical Nursing -

NorQuest College, Edmonton, AB
09.2016 - 04.2018

Skills

  • Staff supervision
  • Cash handling
  • Customer service
  • Team building
  • Conflict resolution
  • Time management
  • Money handling
  • Team leadership
  • Team motivation

Timeline

NorQuest College - Practical Nursing,
09.2016 - 04.2018
Assistant Manager - Pennington’s
10.2015 - Current
Payroll Assistant - DFI
10.2006 - 09.2014
Facility Coordinator - Edmonton Humane Society
01.1998 - 12.2006

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Charlotte Shantz