Charlotte Stuber
Summary
Collaborative Work Leader with expert team leadership, planning and organizational skills built during career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
Work History
Document Control Leader
BC Hydro
05.2021 - Current
- Oversaw day-to-day activities of 5 employees, fostering inspiring atmosphere to optimize employee experiences.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Evaluated employee performance and coached and trained to improve.
- Trained employees on all SharePoint platforms and assigned duties.
- Assisted with new hire processing and existing training programs.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Cultivated strong relationships with stakeholders, improving overall satisfaction and trust in leadership capabilities.
- Attended industry events to represent organization and build professional network.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained compliance with company policies, objectives, and communication goals.
- Assisted project managers in meeting deadlines by coordinating the timely review, approval, and distribution of vital documents.
- Maintained strict compliance with Records and Information Management regulations through diligent monitoring of all documentation practices.
Document Control Manager
BC Hydro
06.2023 - 10.2023
- Managed and motivated a team of 14 employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Worked closely with project managers to identify required documentation and establish deadlines, ensuring timely submission of deliverables.
- Maintained regular communication with stakeholders regarding updates or revisions to existing documentation, keeping everyone informed about changes impacting their respective areas of responsibility.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Identified areas of weakness and recommended or implemented process improvements.
Records and Document Administrator
BC Hydro
08.2015 - 04.2021
- Trained new employees on document administration procedures, increasing department efficiency and productivity.
- Facilitated effective collaboration within teams through centralized access to essential project documentation.
- Streamlined workflows with standardized document templates and style guides for consistent branding.
- Assisted in the development of company-wide documentation policies to maintain consistency and quality.
- Organized and maintained shared Project spaces for department.
- Maintained strict confidentiality of sensitive documents, protecting company information and client privacy.
Education
Certificate - Professional Leadership
ARMA International
03.2021
Certificate - Essentials of Records And Information Management
ARMA International
02.2017
Certificate - Administrative Assistant
Okanagan College
Kelowna, BC06.2015
Skills
- Motivating Teams
- Influencing Others
- Process Improvement
- Coaching Abilities
- Quality Assurance Controls
- Training and Mentoring
- Complex Problem-Solving
- Strategic Planning and Prioritization
- Data Confidentiality
- Recruitment and Hiring
Timeline
Document Control Manager
BC Hydro
06.2023 - 10.2023
Document Control Leader
BC Hydro
05.2021 - Current
Records and Document Administrator
BC Hydro
08.2015 - 04.2021
Certificate - Professional Leadership
ARMA International
Certificate - Essentials of Records And Information Management
ARMA International
Certificate - Administrative Assistant
Okanagan College