Summary
Overview
Work History
Education
Skills
Timeline
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CHARLOTTE STREGGER

Calgary,AB

Summary

  • Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
  • 10+ years customer service/hospitality experience
  • Strong Communication skills: supervised others to produce desired results
  • Able to adapt to changing shift schedules and accustomed to working in adverse weather

Overview

5
5
years of professional experience

Work History

Location Assistant

Richardson Pioneer
08.2024 - Current
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Run loader
  • Run skid steer
  • Cleaned out the inside of silos to fill with new grain
  • Probe trucks, analyze grain for purchase, run computer monitor grain being dumped, bins being filled
  • Yard maintenance
  • Established positive relationships with local businesses and property owners

Team Lead Trainee

Princess Auto
07.2021 - 08.2024
  • Cash/ Sales floor/ Wearhouse TLT
  • Managing inventory by Identifying damages and reporting shortages or quality deficiencies
  • Managing shipping/receiving in the warehouse
  • Achieved high levels of customer satisfaction through proactive problem-solving measures taken during critical situations.
  • Manage and oversaw all cash operations for location including Asset Protection
  • Support on-the-job training and development of Team Members Provide 'real time' coaching and support for Sales Team Members
  • Respond to Team Member and customer inquiries with category-specific product knowledge
  • Maintain a safe and respectful work environment, and manage loss prevention processes
  • Boosted employee morale with regular recognition of outstanding achievements and efforts, leading to increased overall job satisfaction.

Cashier

Shoppers Drug Mart
01.2020 - 01.2021
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolve customer complaints, guide them and provide relevant information
  • Maintain clean and tidy checkout areas
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Team Leader Trainee Training program - Health and Safety

Princess Auto
Calgary, AB
01.2024

Mt.Boucherie Secondary School
West Kelowna, BC
01.2003

Skills

  • Computer skills
  • Influencing skills
  • Customer assistance
  • Flexibility
  • Reliability and punctuality
  • Fork Lift
  • WHIMIS
  • First Aid

Timeline

Location Assistant

Richardson Pioneer
08.2024 - Current

Team Lead Trainee

Princess Auto
07.2021 - 08.2024

Cashier

Shoppers Drug Mart
01.2020 - 01.2021

Team Leader Trainee Training program - Health and Safety

Princess Auto

Mt.Boucherie Secondary School

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CHARLOTTE STREGGER