Work Preference
Summary
Overview
Work History
Education
Skills
Awards
Languages
Referrals
Timeline
Generic
Charlotte Roach
Open To Work

Charlotte Roach

Ottawa,Canada

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service RepresentativeRecreation AssistantHealthcare Customer Service RepresentativePublic Health Research Assistant

Work Type

Full TimePart TimeContract WorkSeasonal Work

Location Preference

On-SiteHybrid
Location: Ottawa, Canada, CAOttawa, ON
Open to relocation: Yes

Salary Range

$17/hr - $20/hr

Summary

Dynamic 3rd year university student seeking immediate employment, either full-time or part time employment until September 2026, and part-time once classes start in the fall.

Demonstrated expertise in advanced communication and customer service through roles as a page for the House of Commons as well as in retail, political canvassing and nonprofit volunteering.

Overview

6
6
years of professional experience

Work History

Page

House Of Commons Canada
Ottawa, ON, Canada
08.2023 - 06.2024
  • Deliver high-quality bilingual service, ensuring clear communication with all parliamentary members and officials
  • Maintain a non-partisan attitude, providing impartial support to members of all political parties, reinforcing a fair and respectful environment
  • Manage sensitive and important parliamentary documents with utmost discretion, ensuring confidentiality and security at all times
  • Thrive in a fast-paced, high-pressure environment, effectively managing multiple tasks and responsibilities simultaneously
  • Work collaboratively with fellow Pages and parliamentary staff, fostering a supportive and productive team environment
  • Demonstrate strong interpersonal skills, facilitating smooth interactions between Members of Parliament, officials, and colleagues
  • Play a key role in the Speaker's Parade and ceremonial duties, supporting House traditions
  • Actively participate in educational activities organized by the Pages Program, enhancing personal and professional development

Sales Associate, Floral Department

Metro Chapman Mills Grocery Store
Barrhaven, ON, Canada
03.2023 - 08.2023
  • Warmly greet customers upon entering the store, promptly addressing their needs and offering assistance with floral selections
  • Operate the cash register efficiently, handling cash, debit and credit card transactions with a high level of accuracy, ensuring customer satisfaction
  • Stock, organize, and maintain merchandise on display, ensuring shelves were attractively presented and restocked as needed
  • Systematically organize racks and shelves to enhance the store's visual appeal, engaging customers and promoting various merchandise
  • Regularly water and maintain plants and flowers, ensuring their health and longevity, contributing to a vibrant and welcoming store environment

Volunteer

Mood Disorders Ottawa (MDO)
Ottawa, ON, Canada
01.2022 - 08.2022
  • Support group recreational activities, ensuring smooth organization and participant engagement
  • Provide individualized support to participants needing extra assistance, ensuring they could fully participate and benefit from the activities
  • Contribute to creating an inclusive and supportive environment for all community members
  • Compile an electronic database of members, ensuring accurate and up-to-date records

Political Canvasser - Volunteer

Liberal Party
Ottawa, ON, Canada
08.2021 - 09.2021
  • Conduct door-to-door campaigns for the Liberal Party's candidate, Gustave Roy, in the Carleton Region of Ottawa during the 2021 Federal elections
  • Deliver concise and persuasive messages to diverse constituents about candidates and policies
  • Professionally handled questions, feedback, and concerns using active listening skills
  • Adapt communication strategies to meet the needs and preferences of each individual
  • Support informed voting decisions through personal interactions and tailored information

Black Belt Karate Instructor - Volunteer

Douvris Karate
Ottawa, ON, Canada
09.2018 - 03.2020
  • Guide junior students of all skill levels through tailored karate training programs, fostering discipline, confidence, and physical fitness
  • Explain complex techniques and concepts in an easy-to-understand manner, ensuring clarity and comprehension among students
  • Ensure a safe training environment by adapting teaching methods to fit the individual needs and capabilities

Education

Bachelor of Science - Biology

University of Ottawa
Ottawa, ON

High School Diploma -

École Secondaire Catholique Pierre-Savard
Ottawa, ON
06.2023

Skills

  • Bilingual: Fluent in French and English
  • Provides exceptional customer service
  • Ability to respond promptly and effectively to clients' needs
  • Strong team player
  • Strong work ethic
  • Exceptional time management skills
  • Reliability
  • Commitment to quality
  • Ability to thrive in high-pressure environments
  • Ability to handle multiple projects simultaneously

Awards

  • Ontario Scholar Award, Ontario Ministry of Education, 2023
  • Academic Pierre-Savard Award, École Secondaire Catholique Pierre-Savard, 2023
  • French Studies Bursary, University of Ottawa, $1,000 per year.

Languages

English
Native or Bilingual
French
Native or Bilingual

Referrals

  • Julie Mertens, Program Supervisor Page, 613-947-8509, julie.mertens@parl.gc.ca
  • Samantha Lamoureux, Metro Chapman Mills Grocery Supervisor, 613-581-9165, 613-823-1848

Timeline

Page

House Of Commons Canada
08.2023 - 06.2024

Sales Associate, Floral Department

Metro Chapman Mills Grocery Store
03.2023 - 08.2023

Volunteer

Mood Disorders Ottawa (MDO)
01.2022 - 08.2022

Political Canvasser - Volunteer

Liberal Party
08.2021 - 09.2021

Black Belt Karate Instructor - Volunteer

Douvris Karate
09.2018 - 03.2020

Bachelor of Science - Biology

University of Ottawa

High School Diploma -

École Secondaire Catholique Pierre-Savard
Charlotte Roach