Charlotte Perryman
SanFrancisco
Summary
Dynamic and detail-oriented professional with experience at Nissan of Serramonte and Lexus of Fremont. Proven expertise in data entry and customer service, enhancing operational efficiency and client satisfaction. Recognized for strategic planning and maintaining accurate financial records, contributing to streamlined processes and improved team collaboration.
Overview
5
5
years of professional experience
Work History
Transportation Security Officer
Covenant Aviation Security, TSA
San Francisco, CA
08.2022 - Current
- Managed passenger screening operations to ensure compliance with TSA regulations.
- Oversaw operation of advanced screening equipment, including x-ray machines and metal detectors.
- Conducted thorough inspections of baggage and personal items to uphold security compliance standards.
- Enhanced security protocols and procedures through collaborative efforts with team members.
- Managed response to security alarms and incidents to ensure passenger safety.
- Provided outstanding customer service while maintaining a secure environment for travelers.
- Conducted comprehensive pat-downs to ensure safety and security protocols.
- Oversaw and adjusted to changing security protocols through proactive engagement in training programs and workshops.
- Managed operation of explosive detection machines and chemical swab systems to uphold safety and security standards.
- Implemented access control measures through thorough verification of identification credentials and proactive surveillance.
- Conducted thorough body searches to ensure compliance with passenger safety standards.
- Facilitated resolution of passenger concerns regarding transportation security through effective communication.
Accounting Clerk
Lexus of Fremont
Fremont, CA
09.2021 - 05.2022
- Facilitated efficient invoice processing to maintain accuracy in accounts payable transactions.
- Managed financial statement and report preparation to facilitate informed decision-making for management.
- Maintained accurate financial transaction records to ensure compliance and facilitate audits.
- Facilitated teamwork and communication to improve efficiency in data entry tasks.
- Facilitated efficient month-end close operations to ensure accurate and timely financial reporting.
- Redesigned document filing processes to facilitate easier access to financial records.
- Redesigned accounting record filing systems to facilitate easier access to essential financial data.
- Demonstrated flexibility through the acquisition of advanced software tools and optimization of accounting methodologies.
- Performed detailed monthly assessments and reconciliations of checks to maintain financial integrity.
- Oversaw account reconciliation processes and audit management initiatives. Championed accurate financial record updates to enhance reporting integrity.
Office Clerk Assistant
Nissan of Serramonte
Daly City, CA
07.2021 - 11.2021
- Leveraged dealership management software to ensure timely and precise processing of customer transactions.
- Monitored and coordinated inventory levels, ensuring prompt restocking of essential office supplies and materials.
- Managed scheduling of appointments within service department, ensuring optimal workflow and timely service delivery.
- Developed and implemented structured filing systems for documents, improving retrieval efficiency and aligning with company policy requirements.
- Engaged with team members to optimize operational efficiency and resolve challenges swiftly.
- Articulated ideas clearly and concisely in both verbal and written formats to enhance collaboration.
- Sourced relevant documentation and systematically arranged files to enhance review efficiency.
- Consistently met rigorous standards for productivity and accuracy, ensuring high-quality output.
- Streamlined inventory levels to ensure consistent supply availability and promote cost-effective spending practices.
Cashier
Nissan of Serramonte
Daly City, CA
01.2021 - 04.2021
- Executed customer transaction processing with precision using point-of-sale systems.
- Facilitated customer inquiries by delivering comprehensive product information and support.
- Oversaw cash drawer accuracy, ensuring adherence to cash handling procedures.
- Facilitated collaboration among team members to streamline daily operations.
- Addressed customer complaints swiftly to enhance satisfaction and loyalty.
- Facilitated training sessions for new hires on operational procedures and customer service standards.
- Welcomed customers upon store entry and addressed inquiries with urgency.
- Adapted to flexible scheduling and additional shifts to ensure operational efficiency.
- Executed cash register operations for cash, check, and credit card transactions with exceptional accuracy.
- Oversaw cash drawer management, ensuring precise accounting at shift conclusion.
- Executed cash drawer audits at shift start and end to ensure financial accuracy.
- Managed secure processing of multiple payment methods to ensure accuracy and minimize discrepancies.
- Resolved inquiries regarding store policies and effectively addressed customer concerns.
- Executed cash card and check transactions to facilitate customer purchases.
- Operated POS system to efficiently enter orders, process payments, and issue receipts.
Education
High School Diploma -
Jefferson Highschool
Daly City, CANo Degree - Biology
City College of San Francisco
San Francisco, CASkills
- Scheduling appointments
- Filing systems
- Data entry proficiency
- Typing speed
- Basic accounting
- Positive attitude
- Customer service
- Professional and mature
- Strategic planning
- Clerical support
- Event preparation
Timeline
Transportation Security Officer
Covenant Aviation Security, TSA
08.2022 - Current
Accounting Clerk
Lexus of Fremont
09.2021 - 05.2022
Office Clerk Assistant
Nissan of Serramonte
07.2021 - 11.2021
Cashier
Nissan of Serramonte
01.2021 - 04.2021
High School Diploma -
Jefferson Highschool
No Degree - Biology
City College of San Francisco