Charlotte Marchant
Mission,BC
Summary
Highly motivated sales associate with extensive customer service and sales experience. Hardworking and dependable candidate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Also successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Retail Associate
The Book Man
11.2022 - Current
- Research desired titles to place orders through distributors
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Gained knowledge of wide variety of literature.
- Utilized point-of-sale system for efficient transaction processing as well as tracking customer purchase history when applicable.
Barista
Starbucks
12.2016 - 11.2022
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Engendered customer loyalty by remembering personal preferences and allergy information.
Actress
In Motion Talent
06.2017 - 04.2021
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues
- Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear
- Learned scripts to understand characters' relationships and develop role interpretations.
Education
University of The Fraser Valley
Vancouver Film School
05.2018
W.J. Mouat Secondary
05.2016
Skills
- Food Serving and Preparation
- Energy and Physical Stamina
- Strong Communication and Interpersonal Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Efficient organization and Time Management
- Espresso Machine Operation and Maintenance
- Updated Serving It Right
Timeline
Retail Associate
The Book Man
11.2022 - Current
Actress
In Motion Talent
06.2017 - 04.2021
Barista
Starbucks
12.2016 - 11.2022
University of The Fraser Valley
Vancouver Film School
W.J. Mouat Secondary