Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlotte Killeen

San Diego,CA

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Trainable and committed to creating warm and inviting atmosphere. I am very organized, have strong computer skills in excel, and am very familiar with creating documents and reading spread sheets. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Hostess

Rosati's Pizza
06.2022 - 08.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Used cash registers and credit card machines to cash out customers.

Private Nanny

Private Client
01.2018 - Current
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Chiropractic Assistant

Satnick Chiropractic
06.2023 - 08.2023
  • Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
  • Streamlined appointment scheduling for improved patient experience and reduced wait times.
  • Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
  • Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies and patients.
  • Answered phones to respond to customer questions, provide information and schedule appointments.

Education

Psychology

University of Colorado At Boulder
Boulder, CO
05.2025

High School Diploma -

Cathedral Catholic High School
Del Mar
05.2021

Skills

  • Excellent Customer Service
  • Educational Strategies
  • Schedule Management
  • Development of Social Skills
  • Parental and Guardian Assistance
  • Organization and Time Management
  • Multi-Line Telephone Systems
  • Guest Inquiries
  • Front of House Management
  • Computer Multitasking
  • Exceptional Multitasking Skills
  • Computer Technology
  • Medical Billing
  • Insurance Verification
  • Payment Collection
  • Patient Relations
  • Appointment Scheduling

Timeline

Chiropractic Assistant

Satnick Chiropractic
06.2023 - 08.2023

Hostess

Rosati's Pizza
06.2022 - 08.2022

Private Nanny

Private Client
01.2018 - Current

Psychology

University of Colorado At Boulder

High School Diploma -

Cathedral Catholic High School
Charlotte Killeen