Charlotte Herrmann
Burlington ,ON
Summary
Hard working student looking for a part-time or full-time job for the summer months. History of keeping areas clean, neat and professionally arranged. Able to think quick, multi-task and problem solve in a timely manner. Great customer service and attentive listening skills.
Overview
3
3
years of professional experience
Work History
Florist Assistant
Millcroft Florist
06.2022 - Current
- Enhanced customer satisfaction by creating visually-appealing floral arrangements tailored to individual preferences.
- Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
- Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
- Maintained a clean and organized workspace, ensuring a safe and efficient work environment for all staff members.
- Collaborated with team members on large projects, contributing to successful completion of orders on time.
- Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
- Opened and closed the shop with efficacy making sure all opening and closing tasks were completed
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier
Fortinos Appleby & Dundas
12.2021 - 06.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Hostess
Denny's Restaurant
07.2021 - 12.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed wait-list efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Education
High School Diploma -
Dr. Frank J Hayden Secondary School
Burlington, ON06.2024
Skills
- Customer Service
- Problem Solving
- Floral Design
- Client Consultations
- Workspace Maintenance
- Invoicing and Billing
Languages
English
Native or Bilingual
French
Limited Working
Affiliations
- Homework Club Volunteer Mentor with Big Brothers Big Sisters
- Cheerleading Team with Dr. Frank J Hayden
Timeline
Florist Assistant
Millcroft Florist
06.2022 - Current
Cashier
Fortinos Appleby & Dundas
12.2021 - 06.2022
Hostess
Denny's Restaurant
07.2021 - 12.2021
High School Diploma -
Dr. Frank J Hayden Secondary School
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