Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Linkedin
Timeline
Generic

Charlotte Henry

Toronto,Ontatio

Summary

Expert in creating supportive environments with proven crisis intervention and conflict resolution capabilities. Skilled in case management with a focus on anti-oppressive and trauma-informed practices. Committed to implementing cultural safety principles to enhance service delivery.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential Counselor

The Jean Tweed Centre
11.2022 - 05.2023
  • Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
  • Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
  • Monitored and documented client progress toward meeting goals and objectives.
  • Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
  • Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
  • Coordinated recreational activities for residents, fostering social interaction and positive group dynamics.
  • Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents' progress.
  • Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.

Addictions Counselor

Centers for Health & Healing
Vaughan
04.2021 - 10.2022
  • Developed patient care plans and documented progress toward goals.
  • Led individual and group counseling sessions to meet variety of therapeutic needs.
  • Developed goal-oriented psychoeducational and activity therapy groups.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy.

Student Placement

Addiction Rehab Toronto
Etobicoke
09.2020 - 04.2021
  • Monitor, evaluate and record client progress with respect to treatment goals.
  • Support clients and assist with daily tasks and routines.
  • Co-facilitate a variety of different treatment groups, such as relapse prevention and smart recovery.
  • Worked collaboratively with the professional team to ensure safety of clients and quality of care.
  • Complete bio-psychosocial assessments on new intakes as well as consent forms and discharge summaries.

Education

Bachelor of Arts - Social Work

Toronto Metropolitan University
Toronto, ON
04.2026

Diploma - Addiction & Mental Health Worker

Centennial College
Scarborough
04.2021

Student Placement

Addiction Rehab Toronto
Etobicoke
04.2021

Skills

  • Client-Centered Focus
  • Solution Focused
  • Adaptability
  • Cultural Safety
  • Client Advocacy
  • Teamwork & Collaboration
  • Trauma-Informed
  • Crisis intervention

Certification

Standard First Aid & CPR, Red Cross, 02/21/23

Additional Information - Linkedin

https://www.linkedin.com/in/charlotte-henry-4ba198197/

Timeline

Residential Counselor

The Jean Tweed Centre
11.2022 - 05.2023

Addictions Counselor

Centers for Health & Healing
04.2021 - 10.2022

Student Placement

Addiction Rehab Toronto
09.2020 - 04.2021

Bachelor of Arts - Social Work

Toronto Metropolitan University

Diploma - Addiction & Mental Health Worker

Centennial College

Student Placement

Addiction Rehab Toronto

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Charlotte Henry