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Raised in a proud Irish Catholic family with four generations of military service, I am a dedicated, compassionate, and hardworking woman. As a mother of four, I work two jobs to support my children, who attend St. Joseph's Catholic School. I am an active volunteer at both St. Teresa of Avila and Sierra Grace churches, where I continue to serve my community in faith. My dream is to become a nurse practitioner and provide compassionate, skilled care to veterans at a VA hospital, honoring my family’s legacy of service.

Dedicated nursing student with a 3.9 GPA and extensive experience in leadership, safety compliance, and team coordination. Combines technical precision from prior inspection and administrative roles with a deep commitment to patient well-being and integrity. Eager to apply clinical knowledge and interpersonal skills as a Nursing Assistant while continuing nursing education.

Results-driven and customer-focused professional with over 5 years of experience in customer service and process management. Skilled in handling complex customer queries, resolving issues across multiple channels (social media, email, support tickets), and ensuring exceptional customer satisfaction. Adept at managing insurance claims, coordinating team logistics, and supporting organizational processes to improve operational efficiency. Proven ability to meet targets, adhere to compliance standards, and streamline workflows to enhance service delivery. Strong problem-solving, communication, and collaboration skills, with a track record of achieving high performance metrics and contributing to process improvements. Recognized for maintaining professionalism under pressure and fostering positive customer relationships.

7.4 years of experience in Food & Beverage Operations , Learning and Development, Guest Services and Quality assurance in the Hospitality Industry. Effective in a core leadership role revitalizing internal groups, building & managing guest relationships and training/mentoring team to outperform. Accomplished in implementing new strategies to support business growth, revenue generation through up-selling of products & services with Market positioning.

Charlotte Halloran

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Executive Assistant

Senior Earthwork Inspector

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Associate of Science - Biological Sciences

Biological Sciences

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Nursing

Biological Sciences

Executive Assistant

Associate of Science - Biological Sciences

Senior Earthwork Inspector

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