CHARLOTTE DOL
Flowers and Dusters House Cleaning
Sylvan Lake,AB
9
years of professional experience
Collaborative leader partnering with coworkers to promote an engaged, empowering work culture. Strong track record in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Detail-oriented with exceptional communication and project management skills, adept at handling multiple tasks effectively and efficiently. Proactive in identifying and addressing issues, focused on optimizing processes and supporting team objectives.
Work History
Owner and Founder
4 Years- Providing excellent service above and beyond expectations.
- Excellent eye for detail
- Providing quality service to all clients.
- Generating invoices, keeping track of monthly expenses and personal schedule to ensure all clients are looked after.
Motivator
1 Year- Front desk administrator.
- In charge of memberships and payment
- Moving and organizing equipment
- General housekeeping duties
- Ensuring security and safety of patrons in our gym.
Residential Care worker
2 Years- Building strong relationships with residents.
- Providing care, administration of medications, working as a team to ensure safety and quality of life of each resident.
- Being passionate and having patience for those around me.
- Being thorough with each resident's documentation.
Office Administrator
1 Year- Responsible for invoicing customers, keeping an organized filing system and ensuring clients are properly billed for all products that have left the building.
- Being a team player in a fast paced environment where an individual needs to always be aware of all that is around.
- Driving forklift if necessary, taking orders from clients, keeping inventory of all products.
Night Auditor, Valet
2 Years 4 Months- Responsible for filing paperwork, minding the security and safety of the hotel, and entering transactions into the accounting log.
- Responsible for valeting cars for guests, as well as ensuring the safety and condition of the vehicle through quality checks at both intake and outtake.
- Offering guests tips on how to best enjoy their stay, and make the most of what Victoria has to offer.
Auxiliary Night Auditor, Valet, Front Desk Agent
10 Months- Handling of the Night Auditor position on weekends, carrying out security checks.
- Handling the valeting of cars for guests in a timely manner.
- Giving guests directions, advice, phoning taxis, making bookings.
- Working in a fast paced environment
Adventure Guide, Housekeeping
6 Months- Ensured guest experiences were positive and that their needs were attended to.
- Instructor for child activities, including: waterfront, rock-climbing, and zip-line.
Education
Health Care Aide
Secondary School
Skills
Relationship building
Verbal and written communication
Financial management
Business administration
Administrative oversight
Profit and loss analysis
Sales oversight
Attention to detail
Customer service
Decision-making
Teamwork and collaboration
Scheduling
Quality assurance
Schedule management
Records organization and management
Customer retention
Accreditation
- Class 5 Driver's License
- OFA 1 First Aid
- HCA Certification
Timeline
Motivator
GoodLife Fitness
03.2023 - 03.2024Read More
Owner and Founder
Flowers and Dusters House Cleaning
10.2022 - CurrentRead More
Residential Care worker
J. Garnons Williams Ltd.
10.2020 - 10.2022Read More
Office Administrator
E.Roko Distributors, Nanaimo
08.2020 - 08.2021Read More
Auxiliary Night Auditor, Valet, Front Desk Agent
Hotel Rialto, Victoria
02.2019 - 12.2019Read More
Night Auditor, Valet
DoubleTree by Hilton, Victoria
09.2017 - 01.2020Read More
Adventure Guide, Housekeeping
Strathcona Park Lodge, Campbell River
03.2017 - 09.2017Read More
Cowichan Secondary School
Secondary School
Read More
Vancouver Island University
Health Care Aide
Read More