Charlotte Davis
Gilroy
Summary
Detail-oriented professional with expertise in office administration. Manages daily operations and appointment scheduling to enhance workflow efficiency. Committed to maintaining organized systems that improve document retrieval and reduce costs.
Overview
2
2
years of professional experience
Work History
Office Administrator
Cypress Coast Fence
Watsonville, CA
08.2023 - 02.2025
- Managed daily office operations to ensure efficient workflow and communication.
- Oversaw scheduling and coordination of appointments for team members and clients.
- Implemented an electronic filing system that improved document retrieval speed.
- Developed office supply inventory management process, reducing costs by streamlining orders.
- Maintained electronic and paper filing systems for easy retrieval of information.
Server
Dennys
Gilroy, CA
02.2023 - 01.2024
- Provided exceptional customer service in high-volume dining environment.
- Efficiently managed order processing and delivery to ensure timely service.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Assisted in training new servers on menu items and restaurant procedures.
- Adapted quickly to changing customer demands and peak service times.
- Handled cash transactions accurately, balancing registers at end of shifts.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
To-Go Server
Applebee's
Gilroy, CA
01.2023 - 06.2023
- Delivered prompt and courteous service to guests for takeout orders.
- Maintained cleanliness and organization of to-go area and dining space.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Assisted in managing customer inquiries and resolving issues efficiently.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
Education
High School Diploma -
Gilroy Adult Education Program
Gilroy, CASkills
- Time management
- Office administration
- Administrative support
- Database entry
- Telephone reception
- Customer engagement
- Billing and coding
- Schedule and calendar management
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Office Administrator
Cypress Coast Fence
08.2023 - 02.2025
Server
Dennys
02.2023 - 01.2024
To-Go Server
Applebee's
01.2023 - 06.2023
High School Diploma -
Gilroy Adult Education Program