Charlotte CROWE
Brampton,United States
Summary
Retail professional with strong background in customer service and retail operations. Proven ability to adapt to changing store needs and work collaboratively with team members. Known for reliability, flexibility, and strong communication skills.
Enthusiastic Customer Sales Associate keen to provide shoppers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation. Talented at achieving sales goals without pushing or alienating retail clients.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
SmartStyle
06.2019 - 12.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Junior Hairstylist
Fantastic Sams Cut & Color
09.2018 - 01.2019
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Increased repeat business through building rapport with clients, understanding their preferences, and delivering consistent results.
- Collaborated with senior hairstylists on complex projects, refining technical skills and learning advanced techniques.
- Continuously updated personal knowledge of industry trends and techniques, attending workshops and training sessions as needed.
Education
Associate of Arts - Cosmetolgy
Tenaj Salon Institute
Villiages, Florida USA02-2018
Basic Training Diploma - Travel And Tourism
Everest College
Mississauga, ON01-2010
Skills
- Friendly, positive attitude
- Excellent communication
- Critical thinking
- Computer skills
- Active listening
- Decision-making
- Dependable and responsible
- Customer service
- Teamwork and collaboration
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Retail Sales Associate
SmartStyle
06.2019 - 12.2019
Junior Hairstylist
Fantastic Sams Cut & Color
09.2018 - 01.2019
Associate of Arts - Cosmetolgy
Tenaj Salon Institute
Basic Training Diploma - Travel And Tourism
Everest College
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