Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Charlotte Cross - Kihs

Fundraising And Event Professional
London,

Summary

Experienced development professional with a strong background in individual, corporate, and foundation fundraising techniques. Proven ability to effectively manage donor relationships and cultivate new partnerships to drive fundraising efforts. Demonstrated success in increasing fundraising support through strategic planning and relationship-building initiatives. Results-driven professional dedicated to achieving fundraising goals and making a positive impact in the community.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Fundraising and Event Coordinator

Merrymount Family Support and Crisis Centre
London, Ontario
09.2022 - Current
  • Staff lead for Blackbaud's Raiser's Edge database
  • Responsible for raising over $400,000 annually for Merrymount programs
  • Manage and executes all aspects of gift processing (i.e. issue tax receipts, composes stewardship letters, managing donor files and records)
  • Prepare mailing lists and coordinate bi-annual direct mail appeals
  • Support small/mid-level, major gift and legacy giving strategies
  • Develop and maintain strong relationships with individual donors, foundations, corporations, and government agencies
  • Foster donor loyalty through exceptional stewardship and communication
  • Identify new opportunities for revenue growth, including individual giving, corporate sponsorships, grants, and major gifts
  • Act as event lead for annual Gala and Golf Tournament while managing Committee of volunteers
  • Coordinate event registration, ticket sales, food and beverage menu creation, schedules
  • Liaise with marketing and communications team to promote events
  • Perform other duties assigned by Director of Philanthropy
  • Increased event attendance, leveraging social media platforms and email marketing campaigns to raise awareness.
  • Conducted post-event evaluations to gather attendee feedback, leading to continuous improvement of future events.

Seasonal Event Coordinator

West Haven Golf and Country Club
London, Ontario
02.2022 - 08.2022
  • Coordinated schedules and timelines for events
  • Interviewed, hired and trained all 2022 summer banquet staff
  • Plan large-scale events such as weddings, conferences, and golf tournaments
  • Liaised with marketing and PR colleagues to promote special events in social calendars
  • Attend bridal industry events to promote services and build relationships with prospective vendors
  • Propose effective layouts for events and coordinate all staff management, event logistics, and internal /external communication functions through the event life cycle
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Event Assistant & FOH Supervisor

Widder Station Golf Grill and Taphouse
05.2021 - 02.2022
  • Schedule all front of house staff and event staff, updating schedules as needed
  • Ensure all opening and closing duties of restaurant are completed properly
  • Train new staff of operations, rules, cash outs, and all restaurant and event procedures
  • Assist with bar inventory before and after all events as well as weekly for restaurant
  • Meet weekly with managers and owners to discuss plans, updates, needs and ideas
  • Keep open and honest communication with all staff members and management
  • Proficiently used POS system daily and reviewed all cash outs and tip outs
  • Toured potential clients around venue for various events including weddings and golf tournaments
  • Communicated effectively with all vendors, management, clients and departments to ensure events ran smoothly

Service Manager

Robusta Café and Bistro
08.2018 - 09.2020
  • Created respectful relationships with regular customers and co-workers
  • Prepared food and café orders while running front register and assisting customers
  • Conducted opening and closing procedures of café and bistro
  • Processed all cash, debit, and credit transactions
  • Ensure Management received all inventory of food and drinks weekly

Education

Bachelor of Arts - International Development

University of Guelph
Guelph, ON
01.2016 - 01.2020

Skills

Team Leadership and Supervision

Sponsorship Solicitation

MS Office skills

Google Suite

Stewardship

Project Management

Event planning

Budget management

Vendor relations

Promotional material design

Fundraising

Sponsorship acquisition and development

Customer service

Interests

Gardening

Participating in local clean-up initiatives

Giving back to the community

Cooking

Yoga

Animal Care

Camping

Environmental Conservation Projects

Timeline

Fundraising and Event Coordinator

Merrymount Family Support and Crisis Centre
09.2022 - Current

Seasonal Event Coordinator

West Haven Golf and Country Club
02.2022 - 08.2022

Event Assistant & FOH Supervisor

Widder Station Golf Grill and Taphouse
05.2021 - 02.2022

Service Manager

Robusta Café and Bistro
08.2018 - 09.2020

Bachelor of Arts - International Development

University of Guelph
01.2016 - 01.2020
Charlotte Cross - KihsFundraising And Event Professional