Charlotte Cataluna
Senior Manager
Toronto,ON
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and with strong leadership skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Experienced and proactive Production Manager offering 5 years of progressive in Production settings. Talented in overseeing cost control, loss prevention and labor management initiatives to streamline and enhance operations. Decisive planner with good communication and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Production Shift Manager
Deciem
Toronto, ON
08.2019 - Current
- Managed and oversaw all production workflow within the facility with multiple filling lines, in order to achieve production targets with 100% quality.
- Led the production team to identify defects on equipment, correct where possible, and/or escalate specific issues to the responsible department (maintenance, facilities, quality assurance)
- Led and executed various key projects by working closely across various departments; maintenance, sanitation, quality, continuous improvement, engineering, facilities, production planning, and learning and development
- Developed, standardized, and implemented process changes to drive sustainable improvement
- Delegated tasks to the Associate Managers in any conflict issues within the team, if escalation is required, always available to help and support the team.
- Identified opportunities to remove hazards from workplace and processes to mitigate such workplace hazards. Trained and assessed the newly hired Material Handlers on the safety and operational expectations of Health and Safety before the actual usage of Pump Trucks.
- Ensured safety regulations are fully complied with regarding personal protective equipment, fall protection, forklift,
and hazard communication requirements - Directed and led employees and team members on effective operations, methods and procedures.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Reviewed costs to meet targets during shift.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to direct reports, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various systems and expectations.
- Responsible for managing costs and adhering to all protocols established by ERP system, ensured the cost are matching the MBPR data.
- Interviewed prospective employees and provided input to HR on hiring decisions. Trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Reviewed the completed work to verify consistency, quality and conformance.
- Assigned work and monitored performance of project personnel.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Investigated any quality incident or report; identify root cause and establish preventative measures
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate such workplace hazards.
Associate Production Manager
Deciem
Toronto, ON
01.2018 - 08.2019
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability and achieved delivery date on time.
- Communicated with the maintenance team to plan machinery and equipment repairs.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Identified opportunities to remove hazards from workplace and processes to mitigate such workplace hazards. Led teams to run production on the line while ensuring safety and product. Thoroughly investigated all accidents and completed accident report on the date of occurrence
- Established and maintain reporting structure for shift operations to ensure production activities are tracked and monitored
- Utilized for Reduction of Changeover process and elimination of Bottleneck for Downtime
- Identified opportunities for improvement, define action plans, and communicate plans to team, responsible for 6S implementation on Production floor.
- Led team to perform all change over processes, as predefined in order to complete such processes with minimum possible downtime
- Ensured relevant safety regulations are fully complied with, including personal protective equipment, fall protection, forklift, and hazard communication requirements
- Ensured production constraints/bottlenecks are removed, prioritize resources and direct production employees to attain all established goals
- Arranged and planned equipment set up, operation and break-down, directly partnered with the maintenance team to reduce downtime.
- Scheduled staff work assignments, rotations and overtime.
Quality Assurance Specialist - Production
Deciem
Toronto, ON
08.2017 - 12.2017
- Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
- Collaborated with management to discuss effective plans for resolving major quality problems.
- Consulted with management and personnel to educate on QA standards.
- Determined training needs of staff and organized training interventions to achieve quality standards.
- Inspected and repaired products to meet project expectations.
Production Associate
Deciem
Toronto, ON
04.2017 - 08.2017
- Diligently maintained safety and quality standards.
- Completed product assembly according to standardized procedures.
- Examined final products for conformance with quality and design standards.
- Assisted assessment of finalized product development to maintain QC standards.
- Reviewed job specifications to properly set up machines.
- Ensure that the delivery is met timely.
- Moved items between machines, conveyors and transport equipment to meet production needs.
Production Specialist
Magna Company
Vaughan, ON
11.2014 - 03.2017
- Performed inspections during production to detect quality problems.
- Communicated with co-workers to improve unit production.
- Inspected finished products to verify conformance with customer requirements.
- Maintained production facilities at high standard of cleanliness and organization to improve quality of products.
- Operated machines and performed production tasks to manufacture company products.
- Delivered manufacturing requirements and attained production schedule to properly plan, forecast and meet demand.
- Used hand trucks and forklifts to unload, load and transport items.
- Hand-assembled needed parts with bolts and screws, etc.
- Used daily system logs to document production information, discussing issues with management.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Education
Bachelor of Science - Computer Studies
STI College
Philippines2002
Skills
- Operational Efficiency
- Time Management
- Multitasking
- Quality Management
- Production and Team Management
- Cross-functional Team Leadership
- Lean Manufacturing
- Systems and automation applications
- Issue and conflict resolution
- Data management
- Training & development
- Relationship building
- Critical thinking
Timeline
Production Shift Manager
Deciem
08.2019 - Current
Associate Production Manager
Deciem
01.2018 - 08.2019
Quality Assurance Specialist - Production
Deciem
08.2017 - 12.2017
Production Associate
Deciem
04.2017 - 08.2017
Production Specialist
Magna Company
11.2014 - 03.2017
Bachelor of Science - Computer Studies
STI College
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