Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed and maintained relationships with customers and suppliers through account development.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
Furniture Mover
Two Men and a Truck
11.2020 - 03.2022
Followed verbal and written instructions to properly move and ship products.
Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
Completed residential and commercial moves efficiently by adhering to schedules and managing time effectively throughout the day.
Moved furniture and boxes using utility dolly and truck ramp.
Followed safety protocols to prevent accidents and injuries.
SUPERVISOR
East Side Mario's
11.2019 - 10.2020
Independently ran full shifts, managing all front and back of house
Resolved guest complaints with knowledgeable and friendly service to achieve high customer satisfaction
Holder of keys for opening and closing the restaurant
Inspected kitchen and dining areas to verify all health and safety protocols were followed to provide a comfortable environment
Completed office procedures including cash handling, scheduling, and inventory orders
Managed all required documentation sent to head office promptly and within set deadlines.
Education
HIGH SCHOOL DIPLOMA -
Beamsville District Secondary School
Beamsville, Ontario
06.2009
Skills
10 years customer service experience
Adaptability and Flexibility
Attention to Detail
Excellent verbal and written communication
Team management and training
Strong issue and conflict resolution
First Aid - animal and human
Full G licensed with clean abstract
Workplace Safety
Certification
ANIMAL CARE, 04/01/10, Sheridan College, Brampton, Ontario