Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Charlotte Almightyvoice

Regina,CA

Summary

Proven professional with extensive experience in customer service and cash handling, notably at GrabBag Confectionary Ltd. Demonstrates exceptional organizational abilities and professionalism, enhancing customer satisfaction and operational efficiency. Skilled in POS systems and known for reliability, contributed significantly to team success and store revenue growth. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Trustworthy and dedicated [Job Title] with [Number] years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

1
1
year of professional experience

Work History

Cashier

GrabBag Confectionary Ltd.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Reduced processing errors by meticulously following transaction procedures.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Restaurant Server

Saskpower
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Cultivated warm relationships with regular customers.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Established rapport with regular customers, fostering loyalty through exceptional service.
  • Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
  • Promoted a safe working environment by adhering to food safety standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Unarmed Security Guard

Alpha Security And Enforcement
07.2017 - 07.2018
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Provided escorts for individuals in need of additional security, ensuring their safety while on premises.
  • Managed crowd control during special events, ensuring guests'' safety while minimizing disruptions.
  • Responded to emergencies and provided necessary assistance, ensuring timely and effective resolution of incidents.
  • Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
  • Trained new security personnel on security protocols and procedures, leading to more competent security team.
  • Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
  • Investigated reports of suspicious activities and took appropriate action, reducing potential threats to safety.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Enforced property rules and regulations, contributing to more orderly environment.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Conducted security screenings at entry points to prevent unauthorized access, maintaining secure environment.
  • Assisted guests and employees with directions and information, improving their overall experience on premises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Education

High School Diploma -

Bedford Road Collegiate
Saskatoon, SK

Skills

  • Customer Service
  • Cash Handling
  • Customer service excellence
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Work Ethic and Integrity
  • Customer Assistance
  • Cash handling and management
  • Money Handling
  • Customer Relations
  • Cash Register Operation
  • Organizational abilities
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Product restocking
  • ID Verification
  • Retail Merchandising
  • Cash handling expertise
  • Refunds and exchanges
  • Payment Collection
  • Merchandise Restocking
  • POS Systems

Languages

English
Professional Working

Timeline

Unarmed Security Guard

Alpha Security And Enforcement
07.2017 - 07.2018

Cashier

GrabBag Confectionary Ltd.

Restaurant Server

Saskpower

High School Diploma -

Bedford Road Collegiate

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Charlotte Almightyvoice