Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Charlize Alegre

Burnaby,BC

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hostess

Nelson Andrade
05.2023 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Bike Instructor

Natasha Yuen
07.2022 - 08.2022
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Promoted classroom safety, collaboration and best practices.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.

Education

Bachelor of Arts - Psychology

Simon Fraser University
Burnaby, BC
06.2027

Skills

  • Reservations Management
  • Dining Area Maintenance
  • Server Support
  • Complaint Handling
  • Customer Service
  • Guest Engagement

Accomplishments

- Volunteered at Orphan Aid Thrift Store

- President of Psychology and Book club at Saint Thomas More Collegiate

- Current Health and Wellness Chair of Kappa Beta Gamma at Simon Fraser University

- Created the 12th Avenue Breakfast Club

- Member of Saint Thomas More Collegiate student council for 2 years

- Provincial and Western champion for Rhythmic Gymnastics 2021-2022


Languages

English
Full Professional

Certification

- First aid certificate

Timeline

Hostess

Nelson Andrade
05.2023 - Current

Bike Instructor

Natasha Yuen
07.2022 - 08.2022

Bachelor of Arts - Psychology

Simon Fraser University

- First aid certificate

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Charlize Alegre