Charline Malalang
Surrey,BC
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
3
3
years of professional experience
Work History
Data Entry Specialist
One Health Direct
02.2022 - 03.2024
- Compiled data and reviewed information for accuracy prior to input.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Checked for accuracy by verifying data and records.
Customer Service Specialist
Upper Echelon Products
09.2020 - 10.2021
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Provided primary customer support to internal and external customers.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Education
Post Degree Diploma - Data Analytics
Langara College
Vancouver, BC04.2026
Bachelor of Science - Computer Science
Lyceum of The Philippines University
General Trias, Cavite PH04.2016
Skills
- Database Maintenance
- Word Processing
- Data reporting
- Spreadsheet Management
- Database updates
- Data Processing
- Compiling Data
- Fast Learner
- Excellent in MS Office
Languages
English
Professional Working
Character Reference:
Mrs. Tiffany Farr
863-808-9068
tiffany.farr@onehealthdirect.com
tiffanyfarr1980@gmail.com
Mr. Joven Cajigas
046-484-8091
Local 717
Timeline
Data Entry Specialist
One Health Direct
02.2022 - 03.2024
Customer Service Specialist
Upper Echelon Products
09.2020 - 10.2021
Post Degree Diploma - Data Analytics
Langara College
Bachelor of Science - Computer Science
Lyceum of The Philippines University
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