Charliegh Dorcas
Prince George
Summary
Adept in multitasking and fostering teamwork. Revolutionized efficiency and enhanced guest satisfaction through effective staff supervision Energetic, enthusiastic about working with high-performance teams. Personable, responsible and committed.
Overview
21
21
years of professional experience
Work History
Kitchen Manager
Treasure Cove Casino
05.2013 - 07.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Managed personnel matters, including hiring, evaluations, and promotions.
Line Cook Supervisor
Boston Pizza
01.2005 - 05.2011
- kitchen organization , increasing workspace functionality and expediting meal preparation times.
- communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Collaborated with management to set performance standards, leading to a more consistent dining experience for guests.
- Upheld strict adherence to recipe specifications, guaranteeing consistency in flavor profiles across multiple service periods.
Cashier
Save-On-Foods
06.2002 - 07.2005
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, debit and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School
Skills
- Multitasking
- Customer Service
- Staff Supervision
- Kitchen Management
- Ordering Supplies
References
Jerry Earl’s -General Manager Treasure Cove Casino-250-565-7602
Timeline
Kitchen Manager
Treasure Cove Casino
05.2013 - 07.2023
Line Cook Supervisor
Boston Pizza
01.2005 - 05.2011
Cashier
Save-On-Foods
06.2002 - 07.2005
High School
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