Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
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Charlie Young

Toronto,ON

Summary

Dynamic and innovative Head Bartender at The Mugshot Tavern, skilled in cocktail creation and customer relationship management. Successfully enhanced the drink menu with unique recipes while training staff to elevate service standards. Proven ability to manage inventory effectively and resolve customer issues, ensuring a memorable dining experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Head Bartender

The Mugshot Tavern
Toronto, Ontario
06.2015 - Current
  • Created innovative cocktail recipes to enhance drink menu offerings.
  • Managed bar inventory and ordered supplies to ensure stock availability.
  • Enforced responsible alcohol service policies to promote safe drinking practices.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.

Wedding Planner Assistant

Inspire Design Studio
Toronto, Ontario
05.2023 - 11.2023
  • Assisted wedding planner with unloading and setup of reception components.
  • Collaborated with team members to configure venues per client specifications.
  • Executed timely teardown of reception to meet schedule requirements.
  • Maintained flowers to ensure freshness and quality throughout events.

Food Runner

The Mugshot Tavern
Toronto, Ontario
06.2014 - 06.2015
  • Delivered food orders promptly to tables in a busy tavern setting.
  • Maintained cleanliness of dining areas and assisted with table settings.
  • Assisted servers by providing necessary items during high-volume service periods.
  • Supported inventory management by restocking supplies as needed during shifts.
  • Monitored food presentation standards before serving to enhance customer experience.

Education

Bachelor of Arts - Psychology

York University
Toronto, ON
01-2017

Skills

  • Cocktail creation
  • Customer relationship management
  • Communication skills
  • Menu development
  • Time management
  • Employee training
  • Team leadership
  • Attention to detail

Languages

English
Native/ Bilingual
French
Full Professional

Certification

  • Smart Serve
  • GHS WHMIS
  • Worker Health and Safety Awareness

Affiliations

  • Community gardening
  • Volunteering in fund raising events
  • Soccer and Hockey training

Timeline

Wedding Planner Assistant

Inspire Design Studio
05.2023 - 11.2023

Head Bartender

The Mugshot Tavern
06.2015 - Current

Food Runner

The Mugshot Tavern
06.2014 - 06.2015

Bachelor of Arts - Psychology

York University

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Charlie Young