Charlie Twaits
Toronto,ON
Summary
Dynamic professional with a proven track record in customer service and efficient multitasking. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
4
4
years of professional experience
Work History
Bar Runner
Legends
05.2024 - Current
- Ensured a safe environment for patrons by quickly addressing spills, broken glassware, and other hazards.
- Provided exceptional customer service, consistently receiving positive feedback from guests and management alike.
- Served as an effective liaison between kitchen staff and bartenders, ensuring timely communication of any menu changes or special requests.
- Streamlined drink service by keeping the bar area organized and free of clutter during busy hours.
Ski Instructor
Snowhawks
11.2020 - 03.2024
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Designed and implemented skill-building exercises that catered to the varying abilities of students, leading to their increased confidence on the slopes.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
- Improved ski technique for students by tailoring personalized lesson plans and incorporating progress feedback.
Busser
Il Fornello
05.2023 - 02.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Assisted servers in providing efficient service for improved guest experiences.
Construction Worker
JT Console Construction Solutions LTD
05.2021 - 09.2022
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted with successful, time-sensitive renovations of various structures.
Education
Music And Sound Production
Centennial College of Applied Arts And Technology
Scarborough, ON05.2027
High School Diploma -
SOLE Collegiate Institute
06.2023
Skills
- Excellent teamwork
- Efficient multitasking
- Reliability and punctuality
- Teamwork and Collaboration
- Customer Service
- Quick Learner
Musician - Drummer
Several year of drum lessons and drum performances to large and intimate audiences. I have a love for music and consider myself an audiophile with a large collection of vinyl records. I study music and sound production at Centennial College.
Timeline
Bar Runner
Legends
05.2024 - Current
Busser
Il Fornello
05.2023 - 02.2024
Construction Worker
JT Console Construction Solutions LTD
05.2021 - 09.2022
Ski Instructor
Snowhawks
11.2020 - 03.2024
Music And Sound Production
Centennial College of Applied Arts And Technology
High School Diploma -
SOLE Collegiate Institute
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