Charlie Ramirez
Costa Mesa
Summary
Resourceful Whole Body Associate Team Leader known for high productivity and efficient task completion. Skilled in inventory management, customer service, and team leadership to ensure operational excellence. Excel in communication, problem-solving, and adaptability, bringing valuable soft skills to excel in fast-paced environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Whole Body Associate Team Leader
Whole Food Market
Brea
07.2022 - Current
- Ensure team is trained on daily work list priorities (task list, cycle counts, temps, INF walk, UNFI reporting and shrink).
- Review metrics with team and deep dive into any areas of opportunity (INF %, unit growth) and celebrate the positive metrics.
- Planning ahead and stay REP ready. Looking into the next promo planner for top selling sale items to cross merch to help with item growth (seeds in produce or slatwalls, and register product assortment)
- Assist in helping maintain the family/household/ baby category (ordering, stocking, tag maintenance)
- Help oversee inventory night, ad change, reset execution, building displays, Steritech walks, and maintaining high department standards.
Whole Body Buyer
Whole Food Market
Irvine
07.2018 - 07.2022
- Ordering and stocking product.
- Managed inventory between home location and secondary location.
- Proper product rotation, date checking, and UNFI reporting.
- Maintain an organized backstock
Cashier, scan specialist, vitamin clerk
Mothers Market
Costa Mesa
05.2012 - 01.2018
- Properly scanning groceries, memorize produce PLU’s, handle cash, close out register at end of shift.
- Print and put up sale tags for the entire store every month for sale change.
- Ensure product on sales floor have proper signs/tags, proper origin for produce signs, and ISSing items for each departments when needed.
- Learn about supplements in vitamin dept as well as offering customer service across the store
- Learn ordering system and order in vitamin department from different vendors
Education
Some College (No Degree) - Photography
Orange Coast College
Costa Mesa, CASkills
- Leadership
- Strong customer service
- Teamwork
- Time management
- Communication
- Attention to detail
Certification
- CDATL
- CDTL
- Culture champion
- Customer service of the month in 2024
Timeline
Whole Body Associate Team Leader
Whole Food Market
07.2022 - Current
Whole Body Buyer
Whole Food Market
07.2018 - 07.2022
Cashier, scan specialist, vitamin clerk
Mothers Market
05.2012 - 01.2018
Some College (No Degree) - Photography
Orange Coast College