Charlie Manda
London,ON
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
15
15
years of professional experience
Work History
Operations Manager
CDM STANDARD MARKETING
09.2015 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Gained strong leadership skills by managing projects from start to finish.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Operations Manager
JR. MANDA BAKERY
06.2012 - 03.2015
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented quality control systems that boosted overall product consistency and reliability.
Operations Manager
BDM POULTRY SUPPLY
01.2009 - 04.2012
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Partnered with vendors and suppliers to effectively manage and budget.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Education
Bachelor of Science - Commerce
Divine Word College
Philippines04.2007
Skills
- Carpentry
- Painter
- Tile Setter
- Dry Walls
- Business marketing
- Project planning and development
- Purchasing and planning
- Sales Strategies
- Problem-Solving
- Project Leadership
Languages
English
Full Professional
Timeline
Operations Manager
CDM STANDARD MARKETING
09.2015 - Current
Operations Manager
JR. MANDA BAKERY
06.2012 - 03.2015
Operations Manager
BDM POULTRY SUPPLY
01.2009 - 04.2012
Bachelor of Science - Commerce
Divine Word College
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