Charlie Jenkins
Orillia
Summary
Reliable and versatile professional with experience in the mechanical engineering industry and customer service roles. Proficient in technical design using AutoCAD and skilled at preparing client presentations with Microsoft Office. Successfully managed fueling operations, docking large vessels, and operating point-of-sale systems in fast-paced marina and retail environments. Demonstrated exceptional problem-solving, communication, and multitasking abilities while maintaining a high level of accuracy in cash handling and inventory management. Consistently delivered excellent customer experiences through proactive service, actionable solutions, and a resourceful, methodical approach. Recognized for positive impact in team collaboration, technical support, and customer satisfaction efforts.
Overview
2025
2025
years of professional experience
Work History
Teacher's Assistant
Greenwich Country Day School
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Maintained safety and security by overseeing students in project building environments.
- Supported classroom maintenance and upkeep, organizing tools, and materials.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Mentored and tutored individual students needing additional help.
Volunteer
Freccia Brothers
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Cashier/Employee
Kahuna Surf Shop
06.2024 - Current
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Front Dock Employee
Bridge Port Marina
06.2024 - 08.2024
- Safely and efficiently filled boats with gasoline and diesel, ensuring proper handling of hazardous materials in compliance with safety regulations.
- Assisted in docking large vessels, providing guidance and support to boaters to ensure secure mooring.
- Operated and maintained the ice cream stand, handling food service duties, restocking inventory, and maintaining cleanliness.
- Managed the cash register, processing customer transactions accurately and balancing daily sales.
- Delivered excellent customer service by addressing boater inquiries and providing marina-related assistance.
Kite Foil Racer
Canadian National Team
06.2023 - 10.2023
- Company Overview: Training with Sail Canada
- This summer training includes traveling, training camps, and more
- Training with Sail Canada
- This summer training includes traveling, training camps, and more
- I would be training on the water every day on Lake Couchiching
- Skills that I learned during my extreme training have grown my grit skills and dedication
- Training with Sail Canada
- This summer training includes traveling, training camps, and more
Restoration Technician
Frecia Brothers
09.2022 - 05.2023
- I fully restored an old 1972 Volkswagen van
- This took many hours of researching, problem-solving, and building
- This project grew my knowledge of mechanical systems and more
Boat dock Employee
Fern Resort
06.2022 - 08.2022
- At the boat dock, I managed rentals for kayaks, canoes, and fishing gear, prioritizing safety and customer satisfaction
- I assisted customers with equipment selection, maintained inventory, and provided thorough safety instructions
- Additionally, I streamlined procedures and promptly addressed customer inquiries, ensuring a smooth experience
- My dedication to service and attention to detail enhanced customer satisfaction
Education
Engineering - Aerospace Engineering
Queen's University
Kingston, ON04-2028
Highschool - undefined
Greenwich Country Day School
Greenwich, CT06.2024
Skills
- Customer service
- Communication skills
- Time management
- Leadership
- Guest services
- Equipment maintenance
- Safety management
- Adaptability
- Computer Skills
- Mechanical Knowledge
- Student safety
- Classroom supply management
- Activity implementation
- Student assessments
Timeline
Cashier/Employee
Kahuna Surf Shop
06.2024 - Current
Front Dock Employee
Bridge Port Marina
06.2024 - 08.2024
Kite Foil Racer
Canadian National Team
06.2023 - 10.2023
Restoration Technician
Frecia Brothers
09.2022 - 05.2023
Boat dock Employee
Fern Resort
06.2022 - 08.2022
Highschool - undefined
Greenwich Country Day School
Teacher's Assistant
Greenwich Country Day School
Volunteer
Freccia Brothers
Engineering - Aerospace Engineering
Queen's University
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