Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charlie Chen

Vancouver,BC

Summary

I am a detail-oriented, organized and meticulous employee. I have worked in fast paced environments to meet tight deadlines, without decreasing quality of experience to customers. I am an enthusiastic and passionate team player ready to contribute to company success, and am looking for a job that will utilize my interpersonal and problem solving skills.

Overview

1
1
year of professional experience

Work History

Assistant Shipping Manager

The Gastrointestinal Society
04.2021 - 05.2022
  • Reduced overall shipping costs with careful monitoring of carrier fees.
  • Improved customer satisfaction by addressing and resolving shipping-related concerns in a timely manner.
  • Maintained detailed records of all shipments, providing valuable data for future planning and analysis purposes.
  • Pulled, verified, and packaged items for shipment.
  • Streamlined shipping processes by implementing efficient organizational systems, resulting in improved order fulfillment times.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Served as a subject matter expert on diversity issues during corporate discussions.

Leader in Training

UBC Geering Up Engineering Outreach
06.2021 - 09.2021
  • Assisted in organizing, overseeing, and presenting online STEM lessons given to youth grades 1 to 12.
  • Planned, created, and delivered presentations to management and paying customers on STEM topics.
  • Managed multiple projects simultaneously, ensuring all deadlines were met without sacrificing quality.
  • Handled high-pressure situations effectively by remaining calm and focused, allowing for the swift resolution of customer inquiries and concerns.
  • Promoted a culture of continuous improvement, leading to increased productivity and efficiency within the team.
  • Enhanced the diversity and inclusion curriculum by incorporating real-world examples and case studies.
  • Collaborated with other organizational leaders to align diversity goals with overall business objectives.

Coaching Assistant

Gators Swim Club
06.2021 - 08.2021
  • Enhanced athlete performance by providing personalized coaching and feedback on techniques.
  • Improved team cohesion through facilitating team-building exercises and activities.
  • Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
  • Promoted good sportsmanship among athletes by modeling appropriate behavior.

Education

Bachelors in Engineering -

University of British Columbia
Vancouver, BC
2026

High School Diploma -

EBUS Academy
Vanderhoof, BC
2022

Certifications

Skills

  • Project Management
  • Problem Solving
  • Decision Making
  • Expense Tracking
  • Scheduling
  • Microsoft Excel
  • Risk Register Construction
  • Incident Reporting
  • Complaint Resolution
  • Brand representation
  • Public speaking

Languages

English
Native or Bilingual
Spanish
Limited Working
Chinese (Mandarin)
Limited Working
American Sign Language
Elementary

Timeline

Leader in Training

UBC Geering Up Engineering Outreach
06.2021 - 09.2021

Coaching Assistant

Gators Swim Club
06.2021 - 08.2021

Assistant Shipping Manager

The Gastrointestinal Society
04.2021 - 05.2022

Bachelors in Engineering -

University of British Columbia

High School Diploma -

EBUS Academy

Certifications

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Charlie Chen