CHARLIANNE SCHULTZ
Humboldt
Summary
Detail-driven professional with experience in managing Adult Basic Education student registration operations, using OCSM, OLMS, & MSS, and ensuring accuracy in data handling. Known for fostering team collaboration, adaptability, and reliability in dynamic environments. Proficient in multi-tasking and effective communication, taking ownership of resolving issues and remaining calm under pressure to handle difficult and high-stress situations. Consistently builds strong relationships through empathetic communication and a respectful attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Delivery Associate – Adult Basic Education
Carlton Trail College
06.2024 - Current
- Manager : Rachel Trann
- Performed clerical organization, answered phones and filed documentation for program manager.
Cake Decorating Instructor
Carlton Trail College
01.2017 - Current
- Manager : Fred Novecosky & Chelsea Horan
- Trained students to apply proper decorating techniques in creating edible icing, flowers and figurines using Buttercream and Fondant.
Banking Advisor
Royal Bank of Canada (RBC)
01.2022 - 06.2024
- Manager: Jan Stuckel
- Help clients with their everyday banking, credit, and investment needs.
- Educated customers on digital banking platforms, encouraging adoption of online services for convenience and efficiency benefits.
Client Advisor
Royal Bank of Canada (RBC)
01.2019 - 01.2022
- Manager: Lisa Owen & Jodi Smith
- Strengthened client relationships through regular communication and proactive follow-up on banking inquiries.
Sales Associate
Diamonds of Detriot
02.2017 - 01.2019
- Manager: Olivia Coffyne
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
Education
Office Administration Certificate -
Saskatchewan Polytechnic - Carlton Trail College
Humboldt, SK05-2018
Medical Terminology – Short Course - undefined
Carlton Trail College
01.2018
Bachelor of Science - Food Business Management
Central Mindanao University
Bukidnon, Phillippines05-2013
Skills
- Skilled in utilizing MS Office tools
- Proficiency in Sage and QuickBooks
- Student Registration management
- Banking Software Proficiency
- Administrative support
- Adaptability in independent work
- Effective verbal communication
- Strong prioritization abilities
- Confidentiality adherence
- Competent in executing duties
- Respecting diverse perspectives
- Technical documentation
- Banking software proficiency
- File organization
- Compliance management
- Team management
Certification
- Investment Funds in Canada (IFC)
Canadian Securities Institute – Issued Jan 2023
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Program Delivery Associate – Adult Basic Education
Carlton Trail College
06.2024 - Current
Banking Advisor
Royal Bank of Canada (RBC)
01.2022 - 06.2024
Client Advisor
Royal Bank of Canada (RBC)
01.2019 - 01.2022
Sales Associate
Diamonds of Detriot
02.2017 - 01.2019
Cake Decorating Instructor
Carlton Trail College
01.2017 - Current
Medical Terminology – Short Course - undefined
Carlton Trail College
Office Administration Certificate -
Saskatchewan Polytechnic - Carlton Trail College
Bachelor of Science - Food Business Management
Central Mindanao University
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