Charles Verstraete
Canmore,Canada
Summary
A hardworking, enthusiastic learner, with 7+ years in the hospitality and service industry. I am passionate about creating memorable, and well-balanced experiences through strong customer service and cocktails. I'm looking for a next step in this industry. I am confident that my attention to detail, strong interpersonal skills, and ability to thrive in fast paced environments will make me a great fit for your team.
Overview
13
13
years of professional experience
Work History
Bartender
Park Distillery Restaurant and Bar
05.2022 - Current
- Make quality cocktails, with urgency and attention to detail. Served high customer volumes, while maintaining a high quality of service
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
- Helped to keep bar spaces and storage organized and function on a day to day basis
- Contributed to a positive work environment through effective teamwork and communication with colleagues
Construction Laborer
Kemco Building Services Inc
04.2021 - 05.2022
Bartender and Server
Norca Bar and Restaurant, Le Germain Hotel
03.2019 - 03.2020
- Made quality cocktails and provided high-end wine service
- Served multiple tables while making drinks for the entire restaurant
- Created custom cocktails, taking guest requests and preferences into account
- Provided high quality guest service and conversation to create a comfortable bar, and enjoyable experience.
Lift Maintenance Helper
Revelstoke Mountain Resort
05.2015 - 05.2018
Senior Housekeeper
Fairmont Chateau Whistler
06.2012 - 09.2015
- Learned high quality guest services and its importance in hospitality
Education
SAIT Certificate - Bar Mixology Program
SAIT
Calgary, AB10.2018
Highschool Diploma -
Humberside Collegiate Institute
Toronto, ON06.2012
Skills
- Attention to detail
- Works well under pressure
- Strong team-player
- Effective communication
- Physically fit
- Problem solving
Timeline
Bartender
Park Distillery Restaurant and Bar
05.2022 - Current
Construction Laborer
Kemco Building Services Inc
04.2021 - 05.2022
Bartender and Server
Norca Bar and Restaurant, Le Germain Hotel
03.2019 - 03.2020
Lift Maintenance Helper
Revelstoke Mountain Resort
05.2015 - 05.2018
Senior Housekeeper
Fairmont Chateau Whistler
06.2012 - 09.2015
SAIT Certificate - Bar Mixology Program
SAIT
Highschool Diploma -
Humberside Collegiate Institute
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