Charles Uwadia
Edmonton
Summary
Results-driven management professional with a proven track record in branch operations. Skilled in utilizing industry insights to enhance processes and elevate customer experiences. Recognized for strong team collaboration and adaptability, consistently achieving results through effective communication and strategic planning. Seeking opportunities to further develop expertise in managerial and accounting fields, with the goal of building a successful career.
Overview
6
6
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility
12.2022 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to corporate policies and regulations.
- Supervised, trained, evaluated and interviewed staff to help improve skills, achieve daily objectives, and attain advancement promotions..
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Top sales employee across Alberta in April 2023, received a performance achievement award and was enrolled into the 'Best Of The Best' programme.
- Managed branch budget effectively by controlling expenses and optimizing resource allocation for maximum profitability.
- Supervised all fields of operation for a fleet of four hundred and sixty vehicles, and assured consistent monthly profitability of the branch.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
Sales Associate
TJX, Canada
04.2021 - 11.2022
- I developed a solid working knowledge of the company procedures and protocols, which assisted in delivering outstanding customer service.
- Worked closely with my manager in reviewing the company’s financial records and being trained in managing loss and damage prevention procedures to reach set financial goals.
- Brought forth an energetic attitude and positive work ethic.
- Recorded and processed inventory orders in an organized and accurate manner.
Data Entry Analyst
Alberta Recreation and Parks Association
10.2022 - 10.2022
- Collected and recorded data pertinent to project goals.
- Analysed data sets with my supervisor to make decisions based on findings.
- Performed a variety of office duties from ordering supplies to heavy data entry and processing of applications.
- Purchased services for clients and accurately recorded the transactions.
- Remote
Resident Assistant
University of Alberta
08.2019 - 05.2022
- Planned, advertised and oversaw the smooth operation of programs intended to improve student engagement on campus.
- Developed great interpersonal relationships with residential staff and supporting departments to resolve academic and residential problems.
- During the COVID-19 pandemic, I managed a tight annual budget of $300 to plan and cater to the needs of 25 students.
- Provided residential and academic counselling to struggling students and connected them to appropriate resources when needed.
- Conducted administrative tasks, including room condition, reports, maintenance requests, incident reports handling sensitive information, and room change processes while maintaining confidentiality and professionalism.
- I provided focal support and advising to over 500 undergraduate students to ensure safety and inclusiveness within the community.
Sales Representative
Vector Marketing Inc.
06.2020 - 09.2020
- Generated prospect lists and contacted customers to persuade them to purchase merchandise.
- By organizing and safeguarding confidential information such as credit card details, I could gain customer confidence and close favourable deals.
- Planned PowerPoint presentations for customers to increase the probability of closing sale deals and fostering customer relationships.
- Negotiated sales prices to reach agreements with customers, closed agreement deals, and provided customer service to ensure a confident purchase by customers.
Education
Bachelor of Management -
University of Alberta, Augustana Faculty
06.2022
High School Diploma - undefined
Corona Secondary School
06.2018
Skills
- Effective Time and Staff Management
- Strong leadership
- Conflict resolution
- Interviewing and hiring
- Risk management
- Critical thinking and problem resolution
- Networking
- Financial advising
- Annual budget management
Hobbies and Interests
Skydiving, Chess, Football
LINKS
Linkedin
Timeline
Assistant Branch Manager
Enterprise Mobility
12.2022 - Current
Data Entry Analyst
Alberta Recreation and Parks Association
10.2022 - 10.2022
Sales Associate
TJX, Canada
04.2021 - 11.2022
Sales Representative
Vector Marketing Inc.
06.2020 - 09.2020
Resident Assistant
University of Alberta
08.2019 - 05.2022
High School Diploma - undefined
Corona Secondary School
Bachelor of Management -
University of Alberta, Augustana Faculty
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