CHARLES MCAULIFFE
Newport Beach
Summary
Energetic and self-motivated professional with 13 years of experience in customer support, operations, safety, and management. Passionate and skilled surfer with over 20 years of experience, including competitive surfing and surf instruction. Strong background in water safety with the ability to assess wave patterns and ensure a safe environment for all skill levels. Excellent communicator with a customer-focused approach, providing guidance and encouragement to surfers of all abilities. Committed to maintaining a fun, professional, and safety-first atmosphere in and out of the water.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Helper/Assistant
Martin Henke
06.2015 - Current
- Collaborated effectively with carpenters to execute diverse construction tasks, including framing, fixture installation, and finishing work, contributing to project success
- Demonstrated expertise in safe and efficient material handling, ensuring accessibility of construction materials, tools, and equipment for carpentry tasks, optimizing workflow
- Demonstrated knowledge in marine carpentry, specializing in crafting and repairing boat interiors, decks, and fixtures, ensuring seaworthy and aesthetically pleasing results
- Collaborated closely with homeowners and designers to translate their vision into reality, ensuring each project's success by delivering tailored solutions, meticulous attention to detail, and a commitment to exceeding client expectations in the realm of custom residential carpentry
- Performed general labor tasks such as installed handrails, held lumbers in place for cutting, smoothed/ sanded surfaces to remove glues/caulking, covered surfaces with laminated plastic
Retail Warehouse Associate
Yucca Fins Co
05.2021 - 12.2024
- Provided vital support to the Warehouse Manager by assisting in their duties, ensuring the continuity of operations, especially during their absence
- Maintained a clean work environment, ensuring compliance with company health and safety requirements.
- Conducted routine cycle counts to maintain accurate inventory records and reduce discrepancies between physical stock levels and system data.
- Provided exceptional customer service while assisting clients in locating desired products within the warehouse store setting.
- Facilitated timely order fulfillment, coordinating closely with shipping team members for efficient delivery of products.
- Coordinated with suppliers to ensure prompt delivery of ordered goods while maintaining positive working relationships.
Restaurant Server & Banquet Bartender Lead
Strawberry Farms Golf Club
04.2017 - 12.2020
- Expertly served a diverse range of customers in both restaurant and event settings, providing exceptional customer service and ensuring a positive dining and drinking experience
- Demonstrated strong multitasking abilities by efficiently managing and prioritizing customer orders, delivering food and beverages promptly, and maintaining composure in high-pressure, fast-paced environments
- Maintained an in-depth knowledge of menus, including specialty cocktails and culinary offerings, and effectively communicated this information to customers, offering recommendations and accommodating dietary preferences
- Ensured responsible alcohol service by monitoring guest alcohol consumption, accurately processing payments, and upholding safety standards while creating an inviting and enjoyable atmosphere for patrons
- Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
Independent Property Assistants
Greiner Properties
06.2016 - 06.2019
- Maintain property and oversee repairs needed
- Communicate with tenants, contractors, vendors, and maintenance staff
- Assist landlord with business obligations as needed
- Prepare and make bank deposits
- Ensure property was safe and compliant for inspections
- Brainstorm new marketing strategy for property
Assistant Manager
Banzai Bowls
03.2012 - 05.2015
- Supervised staff of 15 employees with a strong emphasis on team building
- Recruited and screened new hires through company's process
- Conducted job orientations and safety compliancy for new hires
- Prepared and deposited daily cash sales
- Ordered and budgeted for daily inventory
- Resolved customer complaints within a timely manner
- Provided a positive culture and environment for employees
Land Acquisitions
Ryer Island LLC
09.2011 - 02.2012
- Assisted in Acquisitions of raw land for development
- Inspected grounds, facilities and equipment for repairs/maintenance needed
- Planned, scheduled and coordinated general maintenance for residential properties
Education
High School Diploma -
Corona Del Mar High School
Skills
- Advanced surfing ability & wave knowledge
- Strong swimming & diving skills
- Excellent communication & customer service
- Conflict resolution & problem-solving
- Waterproof camera operation & video
- Team leadership & collaborations
- Physical ability to lift and transport surf equipment
- Time Management
Certification
Microsoft Office Suite - Word, Excel, and PowerPoint
Timeline
Retail Warehouse Associate
Yucca Fins Co
05.2021 - 12.2024
Restaurant Server & Banquet Bartender Lead
Strawberry Farms Golf Club
04.2017 - 12.2020
Independent Property Assistants
Greiner Properties
06.2016 - 06.2019
Helper/Assistant
Martin Henke
06.2015 - Current
Assistant Manager
Banzai Bowls
03.2012 - 05.2015
Land Acquisitions
Ryer Island LLC
09.2011 - 02.2012
High School Diploma -
Corona Del Mar High School
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