Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Charles Kirouac

Sherbrooke,QC

Summary

Professional quality assurance specialist dedicated to ensuring product excellence and reliability. Adept at identifying and resolving quality issues, fostering team collaboration, and maintaining high standards. Reliable and adaptable with strong focus on achieving results through effective communication and teamwork.

Overview

12
12
years of professional experience

Work History

QA Manager

Frima Studio
09.2015 - Current
  • Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
  • Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
  • Improved overall efficiency of the QA department through strategic planning and resource allocation.

QA Technician

Beenox
07.2013 - 08.2015
  • Reported progress, test metrics and results to project stakeholders.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.
  • Collaborated with development teams to identify, track, and resolve software defects in a timely manner.
  • Improved product reliability by executing rigorous test plans and ensuring software met established requirements.

Education

High School Diploma -

Polyvalente Benoit-Vachon
Sainte-Marie, QC
06-2010

Skills

  • Agile methodologies proficiency
  • Usability testing expertise
  • Team building and motivation
  • Quality assurance expertise
  • Project management fundamentals
  • Training and mentoring
  • Resource allocation and scheduling
  • Software development lifecycle

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

QA Manager

Frima Studio
09.2015 - Current

QA Technician

Beenox
07.2013 - 08.2015

High School Diploma -

Polyvalente Benoit-Vachon

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Charles Kirouac