Charles Janzen
Edmonton,AB
Summary
Driven sales associate with a proven track record at Team Ford, enhancing customer satisfaction and boosting sales through expert relationship building and negotiation tactics. Excelled in fast-paced environments, leveraging strong problem-solving skills and comprehensive product knowledge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Team Ford
06.2024 - 10.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Familiarized myself with all vehicles on the lot to better answer customer's inquiries.
- Learned sales strategies to overcome objections while maintaining a friendly and trusting relationship with the customer.
- Built value in the product and justified pricing decisions to improve customer satisfaction.
- Learned multiple strategies to always be closing.
Sales Associate
Simons, La Maison Simons
08.2022 - 05.2024
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Intern Video Editor
Moving Artistry Productions
08.2023 - 11.2023
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Worked on various sets as a PA, camera assistant, and camera operator.
- Edited and refined raw camera footage into usable clips.
- Worked on official commercials and produced, filmed, and edited BTS videos for the company.
Education
High School Diploma -
Strathcona High School
Edmonton, AB06.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Relationship Building
- Outgoing Personality
- Conflict Resolution
- Fashion Expertise (Formal and Casual Wear)
- Sales Strategies
- Negotiation Tactics
- Computer Knowledge
Languages
French
Professional Working
German
Elementary
Certification
- AMVIC Registered Salesperson
Timeline
Sales Associate
Team Ford
06.2024 - 10.2024
Intern Video Editor
Moving Artistry Productions
08.2023 - 11.2023
Sales Associate
Simons, La Maison Simons
08.2022 - 05.2024
High School Diploma -
Strathcona High School
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