Charles Gyamfi
Toronto,ON
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Overview
7
7
years of professional experience
Work History
Startup Founder
Pal. Extra Retail Ventures
02.2022 - Current
- Increased company growth by developing and implementing innovative business strategies.
- Established strong partnerships with key industry players for greater market presence.
- Secured funding for the startup by delivering persuasive pitches to investors.
- Assembled and led a high-performing team, fostering a culture of collaboration and innovation.
- Identified new market opportunities, driving expansion efforts into untapped sectors.
- Developed sales strategies that resulted in increased revenue generation year over year.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Defined company roles and responsibilities to establish and enhance processes.
- Managed financial resources effectively, maintaining profitability throughout various stages of growth.
- Prepared annual budgets with controls to prevent overages.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
Retail Store Manager
Roney Adu Gyamfi Ventures
01.2020 - 01.2022
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays following corporate guidelines.
- Conducted market research stay abreast industry trends competitor strategies adapting store's offerings accordingly maintain a competitive edge.
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
Supervisory Transportation Security Officer
Guinness Ghana Breweries
07.2017 - 08.2018
- Improved overall security by implementing thorough screening processes and utilizing advanced technology.
- Enhanced team performance by providing comprehensive training and conducting regular evaluations.
- Ensured timely transportation operations by efficiently managing resources and addressing potential issues proactively.
- Maintained a high level of passenger safety with adherence to strict security protocols and procedures.
- Increased employee retention and morale through positive reinforcement and consistent feedback on work performance.
- Developed strong relationships with law enforcement agencies, enhancing collaboration efforts during emergency situations.
- Contributed to a safe travel environment by maintaining up-to-date knowledge of current threats and industry best practices.
- Promoted a culture of continuous improvement through regular reviews of policies, procedures, and equipment usage.
- Addressed potential security risks promptly, minimizing disruptions to passengers'' travel plans.
- Supported recruitment efforts by identifying top talent for open roles within the organization.
Education
Public administration (diploma) -
University of Ghana Legon
01.2021
WASSCE - General Arts
St Hubert Seminary SHS
01.2017
Skills
- Technical knowledge
- Board Reporting
- Strategic Thinking
- Business Networking
- Customer Acquisition
- Visionary leadership
- Financial Management
- Staff Management
- Strategic Planning
- Start-Up Operations
Skills Achievements
- Organised and dependable candidate successful at managing multiple priorities with a positive attitude.
- Willingness to take on added responsibilities to meet team goals.
- Supervision and Leadership
- Microsoft word
- Interpersonal communication
- Accounting
References
- Roney Adu Gyamfi, University of Ghana Accra (Legon), +233508181181
- Mr Peprah Gyimah, Guinness Ghana brewery company, +233244707972
Languages
English
Full Professional
Certification
- WAEC Certificate
Timeline
Startup Founder
Pal. Extra Retail Ventures
02.2022 - Current
Retail Store Manager
Roney Adu Gyamfi Ventures
01.2020 - 01.2022
Supervisory Transportation Security Officer
Guinness Ghana Breweries
07.2017 - 08.2018
Public administration (diploma) -
University of Ghana Legon
WASSCE - General Arts
St Hubert Seminary SHS