Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Griebel

Glendale,CA

Summary

Detail-oriented Carpet and Upholstery Steam Cleaner possessing in-depth knowledge of carpet fibers, top of the line equipment and cleaning solutions. Customer-focused individual with 8 years of experience cleaning residential and commercial carpets. Expertise in determining proper chemical solutions, removing stubborn dirt and stains and providing accurate job cost estimates. Hardworking professional well-versed in cleaning carpets, upholstery, mattresses and other surfaces in residential and commercial environments. Quality-driven and proactive with excellent interpersonal and planning skills.

Overview

14
14
years of professional experience

Work History

Carpet Cleaning Technician

Owner
02.2014 - Current
  • Reduced waste by implementing efficient roasting techniques and proper storage methods.
  • Maintained clean and well-organized work environment to ensure safety and efficiency during the roasting process.
  • Collaborated with sales team to identify market trends, creating tailored roast profiles for target audiences.
  • Improved equipment efficiency by performing regular maintenance, reducing downtime and production delays.
  • Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
  • Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
  • Reduced client complaints by promptly addressing concerns and ensuring complete satisfaction with the service provided.
  • Expanded client base through effective communication of available services and exemplary work ethic.
  • Maintained high-quality standards for the cleanliness of carpets, contributing to a healthier environment for clients.
  • Streamlined processes for quicker completion of tasks while maintaining exceptional quality in carpet cleaning services.

Hardware Installer

Moore Tech
03.2010 - 02.2014
  • Improved hardware installation efficiency by streamlining processes and effectively managing resources.
  • Reduced downtime for clients by promptly troubleshooting and resolving hardware-related issues.
  • Enhanced customer satisfaction by providing knowledgeable and courteous technical support during installations.
  • Achieved consistent on-time completion of projects by prioritizing tasks and effectively managing time.
  • Ensured compatibility of installed hardware with existing systems through thorough testing and quality assurance procedures.
  • Collaborated with team members to complete complex installations, resulting in increased productivity and improved client relationships.
  • Delivered detailed documentation of installation processes, facilitating future maintenance and upgrades for clients.
  • Maximized system performance by optimizing configurations during hardware installations.
  • Developed strong rapport with clients, leading to repeat business and positive referrals.
  • Increased company revenue by upselling additional products and services during hardware installation appointments.
  • Maintained a high level of safety during installations by adhering to industry best practices and company guidelines.
  • Continuously expanded knowledge of industry trends, allowing for the successful integration of cutting-edge technology into client systems.
  • Contributed to overall team success by assisting coworkers in completing challenging installations or troubleshooting difficult issues when needed.
  • Streamlined inventory management processes, ensuring adequate stock levels for timely completion of scheduled installations.

Education

No Degree -

Naples High School
Naples, FL
07.1991

Skills

  • Salesmanship
  • Steam Cleaning
  • Basic accounting
  • Great communication skills
  • Supply Management
  • Goal Setting
  • Adaptability
  • Teamwork and Collaboration
  • Professional Demeanor
  • Reliability
  • Relations building

Timeline

Carpet Cleaning Technician

Owner
02.2014 - Current

Hardware Installer

Moore Tech
03.2010 - 02.2014

No Degree -

Naples High School
Charles Griebel