Charles Griebel
Glendale,CA
Summary
Detail-oriented Carpet and Upholstery Steam Cleaner possessing in-depth knowledge of carpet fibers, top of the line equipment and cleaning solutions. Customer-focused individual with 8 years of experience cleaning residential and commercial carpets. Expertise in determining proper chemical solutions, removing stubborn dirt and stains and providing accurate job cost estimates. Hardworking professional well-versed in cleaning carpets, upholstery, mattresses and other surfaces in residential and commercial environments. Quality-driven and proactive with excellent interpersonal and planning skills.
Overview
14
14
years of professional experience
Work History
Carpet Cleaning Technician
Owner
02.2014 - Current
- Reduced waste by implementing efficient roasting techniques and proper storage methods.
- Maintained clean and well-organized work environment to ensure safety and efficiency during the roasting process.
- Collaborated with sales team to identify market trends, creating tailored roast profiles for target audiences.
- Improved equipment efficiency by performing regular maintenance, reducing downtime and production delays.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
- Enhanced company reputation with consistent attention to detail in all carpet cleaning tasks.
- Reduced client complaints by promptly addressing concerns and ensuring complete satisfaction with the service provided.
- Expanded client base through effective communication of available services and exemplary work ethic.
- Maintained high-quality standards for the cleanliness of carpets, contributing to a healthier environment for clients.
- Streamlined processes for quicker completion of tasks while maintaining exceptional quality in carpet cleaning services.
Hardware Installer
Moore Tech
03.2010 - 02.2014
- Improved hardware installation efficiency by streamlining processes and effectively managing resources.
- Reduced downtime for clients by promptly troubleshooting and resolving hardware-related issues.
- Enhanced customer satisfaction by providing knowledgeable and courteous technical support during installations.
- Achieved consistent on-time completion of projects by prioritizing tasks and effectively managing time.
- Ensured compatibility of installed hardware with existing systems through thorough testing and quality assurance procedures.
- Collaborated with team members to complete complex installations, resulting in increased productivity and improved client relationships.
- Delivered detailed documentation of installation processes, facilitating future maintenance and upgrades for clients.
- Maximized system performance by optimizing configurations during hardware installations.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Increased company revenue by upselling additional products and services during hardware installation appointments.
- Maintained a high level of safety during installations by adhering to industry best practices and company guidelines.
- Continuously expanded knowledge of industry trends, allowing for the successful integration of cutting-edge technology into client systems.
- Contributed to overall team success by assisting coworkers in completing challenging installations or troubleshooting difficult issues when needed.
- Streamlined inventory management processes, ensuring adequate stock levels for timely completion of scheduled installations.
Education
No Degree -
Naples High School
Naples, FL07.1991
Skills
- Salesmanship
- Steam Cleaning
- Basic accounting
- Great communication skills
- Supply Management
- Goal Setting
- Adaptability
- Teamwork and Collaboration
- Professional Demeanor
- Reliability
- Relations building
Timeline
Carpet Cleaning Technician
Owner
02.2014 - Current
Hardware Installer
Moore Tech
03.2010 - 02.2014
No Degree -
Naples High School