Charles Golden
Menifee
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Package Delivery Driver
JG3 Logistics
02.2024 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Improved customer satisfaction by ensuring timely and accurate package deliveries.
Crew Member
Marcos Pizza
08.2022 - 12.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Grocery Store Associate
Amazon Fresh
03.2022 - 06.2022
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
- Collaborated with team members to maintain a well-stocked, clean, and organized store environment for maximum efficiency.
- Maintained safety standards within the store by following food handling guidelines and adhering to sanitation policies.
- Provided exceptional customer service by addressing concerns promptly and professionally, resolving issues effectively.
Crew Member
Insomnia Cookies
10.2018 - 07.2020
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Restaurant Waiter
Tuscany Grille
04.2017 - 08.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Certificate of Completion - Cyber Security
Fullstack Academy
Remote08-2023
High School Diploma -
Lake Elsinore High School
Lake Elsinore, CA05-2017
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Service quality
Timeline
Package Delivery Driver
JG3 Logistics
02.2024 - 02.2025
Crew Member
Marcos Pizza
08.2022 - 12.2023
Grocery Store Associate
Amazon Fresh
03.2022 - 06.2022
Crew Member
Insomnia Cookies
10.2018 - 07.2020
Restaurant Waiter
Tuscany Grille
04.2017 - 08.2018
Certificate of Completion - Cyber Security
Fullstack Academy
High School Diploma -
Lake Elsinore High School
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