Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charles Despins

QC

Summary

Accomplished bilingual HR professional dedicated to fostering organizational success through strategic human resources initiatives. Emphasizes teamwork and partnership building to consistently deliver results. Proficient in data analytics and performance management, with a strong commitment to cultivating a positive work environment and effectively addressing complex employee relations challenges.

Overview

8
8
years of professional experience

Work History

Human Resources Business Partner

Nestlé Nespresso Canada
06.2020 - Current
  • HRBP for all Retail Boutiques across Canada and Retail Corporate team.
  • Managed an external provider responsible for 300 Boutique employees.
  • Transformed HR processes digitally by creating an interactive employee handbook, streamlining onboarding, and improving accessibility.
  • Led a staffing model redesign for Retail Boutiques that improved efficiency and delivered cost savings.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Developed HR Strategies with management, boosting employee engagement and retention.
  • Analyzed workforce data to identify trends, driving strategic HR decisions and enhancing performance across retail operations.
  • Lead performance reviews and talent assessments, maximizing workforce development.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues

Human Resources Advisor

Albi Le Géant
04.2018 - 06.2020
  • HR advisor for 8 locations
  • Providing expert guidance on employee relation issues, including locations under a collective bargain agreement and employer representation in mediation for labour standards complaints.
  • Fostered strong relationships across departments, enhancing communication and teamwork.
  • Contributed to the development of the company's entire restructuring plan.
  • Provided empathetic guidance during organization shifts, ensuring smooth transitions and maintaining staff morale.
  • Implemented salary equity across the organization.
  • Managed workplace accidents and disability cases.

Talent Acquisition Specialist

Quantum Management Services Limited
04.2017 - 04.2018
  • Represented Quantum Management Services Limited onsite for our client Groupe St-Hubert.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
  • Reduced time-to-fill for open positions by implementing efficient recruitment strategies and effective collaboration with hiring managers.


Education

BBA - Industrial Relations

University of Montreal
Montreal, QC
06-2017

DEC - Organizational Management

Cegep Lionel-Groulx
Sainte-Thérèse
06-2014

Skills

  • Employee relations
  • Performance management
  • Talent management
  • Retention strategies
  • Work culture enhancement
  • Data analytics
  • Policy implementation

Languages

French
Native or Bilingual
English
Native or Bilingual

Timeline

Human Resources Business Partner

Nestlé Nespresso Canada
06.2020 - Current

Human Resources Advisor

Albi Le Géant
04.2018 - 06.2020

Talent Acquisition Specialist

Quantum Management Services Limited
04.2017 - 04.2018

BBA - Industrial Relations

University of Montreal

DEC - Organizational Management

Cegep Lionel-Groulx
Charles Despins