Charles Canady
San Diego,CA
Summary
To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my personal goals, and the ability to secure a position in the organization that offers challenge and opportunity for my career development and at the same time serve the organization to the best of my capabilities. I would like to gain new skills while utilizing my current area of expertise of procurement and employee satisfaction services within a positive team environment.
Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
6
6
years of professional experience
Work History
General Manager
The Scion Group LLC
05.2021 - 08.2025
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals to ensure fair and competitive pricing
- Contract with tenants by negotiating leases and collecting and refunding security deposits to facilitate smooth move-in and move-out processes
- Coordinates and oversees on-site operations, including budget implementation, vendor relationships, contractor workmanship, rent collections, accounts payable, etc., to ensure smooth operations of the property
- Prepares annual budget to help make sure financial objectives are met
- Resolve tenant complaints to satisfaction and in accordance with our high quality of property standards
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed approximately 30 plus incoming calls, emails, and faxes per day from residents and vendors.
Community Manager
Casa Sierra Bella
01.2020 - 04.2021
- Conduced apartment tours answered questions and highlighted selling features and benefit of the property.
- Fluent in Property Management software's (Yardi, Yield-star Entrata, One Site, CRM, MRI, AppFolio, CRM Leasing
- Processed and verified applications in a timely manner which increase the likelihood of successful rentals.
- Collected application fees and deposits and kept accurate records of all financial transactions.
- Coordinated move-ins and move-outs.
- Pre-leased apartments for new lease-up community
- Assisted with office organization and maintained organized resident files.
- Ensured completed lease agreements were in accordance with state and local rental laws and thoroughly educated residents on required stipulations in the agreements
Education
B.S - Legal Studies
Herzing University
Atlanta, GA05.2014
Skills
- Analytical
- Ability to prioritize and remain focused
- Adapts quickly to new environments
- Excellent customer service skills
- Skilled at learning new concepts quickly
- Works well under pressure and with deadlines
- Strong personal communications skills
- Thrives when given multiple tasks
- Self-motivated
- Service Orientation
- Expert in human behavior
- Property management
- Yardi
- AppFolio
- Entrada
- Yeildstar
- Customer service
- Marketing
- Sales
- CRM software
- Branding
- Advertising and marketing
- Policy/program development
Skills
- Accounts payable
- Typing
- Communication skills
- Organizational skills
- Time management
- Property Leasing
- Fair Housing Regulations
- Section 8
- Office Management
Personal Information
Timeline
General Manager
The Scion Group LLC
05.2021 - 08.2025
Community Manager
Casa Sierra Bella
01.2020 - 04.2021
B.S - Legal Studies
Herzing University